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Web Product Manager

The Higher Team
Full-time
On-site
New York City, United States

Job Overview:
We are seeking a Web Product Manager with strong e-commerce experience to lead the development and optimization of our digital storefronts and online product experiences. This role requires a strategic thinker with hands-on knowledge of e-commerce platforms, customer journey optimization, and collaboration across design, marketing, and development teams.

Key Responsibilities:

  • Drive the vision, strategy, and roadmap for web-based e-commerce products

  • Collaborate with stakeholders to define and prioritize product features and enhancements

  • Work with developers and designers to implement new features and improve UX/UI

  • Analyze user behavior and site metrics to inform product decisions

  • Conduct competitive research and stay up-to-date with e-commerce trends and technologies

  • Optimize conversion rates and improve the customer journey

  • Write clear product requirements and manage project timelines

  • Coordinate A/B testing and gather feedback to drive continuous improvement

Qualifications:

  • 2+ years of experience in product management, preferably in an e-commerce environment

  • Strong understanding of online shopping platforms (e.g., Shopify, WooCommerce, Magento, etc.)

  • Experience working with cross-functional teams (designers, developers, marketers)

  • Excellent communication and project management skills

  • Familiarity with analytics tools (e.g., Google Analytics, Hotjar, etc.)

  • A user-first mindset with attention to detail

Preferred:

  • Background in UX/UI or digital marketing

  • Technical understanding of web development principles