Job Description:
At Bank of America, each day brings innovation and opportunity. We are dedicated to turning technology advances into treasury solutions for our clients globally - across all segments and industries.
We are looking for highly motivated, self-starters who can advocate for our clients in providing leading-edge payments services using U.S. Real-Time Payments and other value-add services by complementing high tech with a personalized touch. Challenge the status quo and influence peers with diverse points of view. Forward thinkers with ability to see what's next in treasury management.
The future of treasury management is here at Bank of America.
Powered by people. Driven by Technology.
Job Responsibilities:
Business Management and Performance:
Continuously evaluate the competitive landscape for both the B2B and B2C payments environment through regular engagement with other internal Lines of Business (Emerging Payments, Retail, Card, Trade, GWIM, Markets, Sales, Marketing, etc.) as well as external Networks (e.g., The Clearing House) and Industry Working Groups in support of the corporate instant payments landscape
Identify themes, industries, use-cases for business development, to identify product enhancement opportunities and to support changes to improve product profitability and the client experience
Assist with the strategic roadmap and communicate internally with partners to ensure awareness and alignment of priorities
Assist with business cases to support changes to improve product profitability and the client experience
Drive revenue growth initiatives
Work closely with the Global Payments, Enterprise Payments and Retail product teams to explore B2C/C2B use cases, develop the client pipeline and support client deals
Product Development and Operational Management:
Evaluate, write requirements, develop and implement new products and feature functionality driven by VOC/VOA/competitive landscape
Work closely with business partners – including Operations, Technology, Digital Channels and Sales – to evaluate, monitor and close operational issues
Work with Sales, Operations, Servicing and Fulfillment to manage existing client impacts and challenges to ensure high quality servicing and retention of clients
Engage in reviewing/understanding trends, remediation and mitigation, and projects related to the client experience as required
Job Qualifications:
Minimum 5 years of banking experience in payments, with a strong preference for experience with risk management, product management, product development and/or financial management responsibilities
Bachelor's Degree or equivalent work experience
Strong interpersonal and organizational skills
Demonstrated initiative, follow-through and the ability to work with limited supervision
Experience managing risk routines
Ability to quickly learn core capabilities including end-to-end operational and technology workflows and processes, client buying behavior by different segments
Experience analyzing and reporting business financials
Attention to detail and strong analytical skills
Strong presentation and communication skills
Strong in Microsoft Office suite skills, particularly with Excel and PowerPoint
Ability to work across multiple functional teams to set direction, enable sales activities / initiatives, drive and implement change, and solve problems preferred
Working knowledge/experience with Tableau a plus
Shift:
1st shift (United States of America)Hours Per Week:
40Pay Transparency details
US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110), US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100)Pay and benefits informationPay range$105,000.00 - $166,200.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.