Senior Technical Product Manager

About the job

Join Our Team

At Onward Robotics, we are a bold, gritty, and purposeful team with an ambitious mission to revolutionize fulfillment. Our team is driven by a client-first mentality: we aim to solve hard problems and fuel our clients’ growth with innovation. We are seeking talented individuals who will have a huge impact on both our business and our team. Join us on our mission as we move fast, think big, and have fun!

About Us

Onward Robotics delivers innovative automation technology that coordinates humans and robots as a cohesive system to revolutionize fulfillment. Our Meet Me solution combines proprietary software with person-to-goods mobile robots to increase efficiency in warehousing, distribution, and e-commerce operations. Onward Robotics provides the boost in productivity, flexibility, and speed that companies need to remain competitive and grow. Learn more at onwardrobotics.com.

Position Details

Job Purpose

As a Senior Technical Product Manager, you will be responsible for creating and

managing product definitions for complex robot-centric automation solutions that

match customer needs and balance Onward Robotics business requirements.

Duties and

Responsibilities

●Recognize and understand customer pain points and market trends and work

collaboratively with Sales, Engineering and Supply Chain teams to translate

those learnings into product definitions aligned with the Onward Robotics

product roadmap and business strategy

●Represent the customer to the robot software engineering team to ensure that

product requirements and acceptance criteria are understood, prioritized, and

built accordingly. Refine and maintain the team’s backlog and development

queue

●Understand and evaluate technical debt and integrate into roadmap to prioritize

alongside new feature initiatives

● Communicate product vision across the organization and to current and

potential customers. Participate in customer meetings as a subject matter

expert and to evaluate the ongoing performance of the fleet from the customer

perspective.

●Understand, research, and follow technical trends in the industry for potential

use or investment and assess potential value or threat from emerging products

or companies

●Actively search for issues as well as opportunity gaps and work collaboratively

with hardware engineering and supply chain teams to identify mitigations and

additional product capabilities

●Contribute to development of training materials and assist with internal and

customer training for product

●Contribute to creation of sales and marketing materials and assist development

of pricing models as needed

Core

Competencies

●An experienced technical product manager with a natural curiosity that thrives

in a fast-paced start-up environment and possess the skills and ability to listen

with an open mind, anticipate opportunities or issues and influence team

actions and reactions based on past experiences and lessons learned

●An advanced understanding of autonomy stacks and the key parts that

comprise an autonomous system and how they can interact with

●Experience building meaningful and highly collaborative relationships with

leaders and cross-functional stakeholders and navigating interpersonal

challenges with honesty, transparency, and empathy

●Strong analytical and problem-solving skills with proven ability to communicate

complex technical issues simply and convincingly to a wide range of audiences

including customers and C-Level leaders

Qualifications

Required Skills

Minimum

Experience

Requirements

●7+ years of experience in Product Management of complex products involving

both software and hardware components from feature definition to project

deployment

Preferred

Experience

Requirements

●Demonstrated ability to work autonomously and with a high level of personal

accountability in the face of ambiguity and in fast-paced, pressured situations

●Strong working knowledge and experience with Agile methodologies is

preferred

●Strong working knowledge and experience with Jira and the definition and

creation of Jira workflows is preferred

●Experience delivering mobile robotic systems especially in a warehouse or retail

environment, is a strong plus

●Working knowledge of data analytics and dashboard tools and the ability to

query data to analyze performance indicators is a plus

Minimum Education

Requirements

●Bachelor’s Degree in Computer Science, Software Engineering, or Computer

Engineering

Preferred Education

Requirements

●Master’s Degree in Science or Business Administration

Physical

Requirements

●The ability to interact with a warehouse environment from a customer

perspective which could include long periods of standing and walking