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Senior Product Manager – Mental Health EHR/PM

ICANotes
Full-time
Remote
United States
AI Product Manager

Position Overview

We are seeking a highly experienced Senior Product Manager to join our leadership team in scaling a next-generation EHR and Practice Management platform purpose-built for behavioral health providers. This is a pivotal role for a product-minded operator who thrives on execution, owns outcomes, and knows how to move strategy into productionβ€”fast and clean with quality in mind. We put an emphasis in three areas for our product team members: Product Sense, Execution, Analytical skills.Β 

Key Responsibilities

  • Own and drive complex product initiatives across the EHR and PM domains, including clinical, billing, documentation, compliance, and integrations.
  • Understand growth mechanisms; retention, conversion, activation (product led AND sales-team led growth).Β 
  • Operate as a strong individual contributor: write clear requirements, collaborate with engineering, and make decisions using data when possible.Β 
  • Leverage AI tools where appropriate to accelerate prototyping, structure exploratory work, and increase throughput without sacrificing quality.
  • Collaborate directly with engineering, design, support, and senior leadership to define and prioritize the roadmap.
  • Conduct market and user research to validate opportunities and sharpen product direction.
  • Translate strategy into execution and ruthlessly unblock delivery.
  • Monitor adoption, usage, and feedback; iterate based on signalsβ€”not assumptions.
  • Serve as a cross-functional leader with the confidence and clarity to operate at both strategic and tactical levels.

Qualifications

  • Minimum 5–7 years of product management experience, including 4+ years in healthcare technology (EHR, PM, RCM, or adjacent systems).
  • Demonstrated experience shipping and scaling production-grade software with measurable customer and business impact.
  • Excellent product judgment and execution discipline; you balance speed with rigor.
  • Strong analytical skills: ability to interrogate product usage, create models, and drive decisions from data.
  • Technically adept and experienced working closely with engineering teams.
  • Comfortable exploring and incorporating AI capabilities to streamline workflows, ideate faster, and increase execution leverage.
  • Proven ability to accelerate roadmap velocity and bring clarity in ambiguous, fast-moving environments.
  • Comfortable engaging directly with executive leadership and frontline users alike.
  • Previous experience in the behavioral or mental health vertical is a significant plus.

Benefits for full time domestic employees

  • Healthcare (medical, dental, vision)- company pays for up to 75% of health insurance for both employee and dependents - some plans with HSA options
  • Basic term and optional term life insurance
  • Short-term disability (paid for by the company) and long-term disability
  • 401(k) and employer-matched retirement plan
  • Paid time off that includes 8 sick leave days per year (80 hour annual rollover), 6 personal days per year (rollover all), and 12 vacation days per year (rollover all)


Position fully remote. Must reside in the following states: AZ, CA, CO, FL, GA, IN, MD, MN, MO, NH, NJ, NY, NC, PA, SC, TX, VA, WA


Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.