Senior Product Manager – Connected Customer

Purpose

At Floor & Decor, we’re transforming spaces and careers across the country. The most exciting thing we’re building isn’t just floors—it’s a company without ceilings where dreamers, thinkers, and doers shape our future. With over 250 stores and counting, this is where ambition meets opportunity. Are you looking for new challenges? Let's build what's next.

Your Work Matters

As a Senior Product Manager – Connected Customer, you’ll shape how millions of people engage with Floor & Decor—before they even step foot in our stores. From online discovery to seamless in-store experiences, you’ll lead the strategy and delivery of customer-facing products that connect the dots across our digital and physical ecosystem. This role is more than backlog management—it’s about building the future of how our customers shop, plan, and interact with our brand at every touchpoint.

Your Day Consists Of

• Meeting with business stakeholders weekly to align on product needs, pain points, and roadmap priorities.
• Leading backlog refinement sessions and sprint planning with your Scrum Team—your work sets the tone for execution.
• Approving completed stories and ensuring every deliverable meets business expectations and customer standards.
• Building quarterly team plans and clearly communicating updates to key leaders and decision-makers.
• Translating technical speak into language stakeholders can act on—you’re the storyteller and the strategist.
• Partnering with the Scrum Master and Development Manager to guide team progress and clear roadblocks.

You’ll Be Supported With

• Bonus & career advancement opportunities at every level
• Programs like 401K with discretionary company match, Employee Stock Purchase Plan, and Referral Bonus Program
• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
  Work-life balance:
   • A personal holiday
   • Volunteer Time Off program that starts on day one

You’ll Be Successful With

• 2+ years of experience as a Product Owner or Product Manager in IT (Retail or enterprise tech experience is a plus).
• A working knowledge of Agile principles—and the confidence to lead in fast-paced scrum ceremonies.
• A natural ability to juggle multiple priorities and still hit timelines.
• Strong business acumen and the instincts to push for what's possible, not just what's requested.
• Fluency with backlog management tools like Jira—and a willingness to learn new systems fast.
• The communication savvy to earn trust, gain buy-in, and present to senior leadership.

Working Conditions (travel, hours, environment)

• The noise level in the work environment is typically quiet to moderate

Physical/Sensory Requirements

Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.

Note:  Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law.  Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Benefits & Rewards

• Bonus opportunities at every level

• Career advancement opportunities

• Relocation opportunities across the country

• 401k with discretionary company match

• Employee Stock Purchase Plan

• Referral Bonus Program

• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

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Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.