Senior Product Manager

TITLE: Senior Product Manager

DEPARTMENT: Product & Data

REPORTS TO: Director of Product Management

About the Role

The Senior Product Manager leads the end-to-end design process across both internal operational tools and customer-facing experiences. This role plays a critical part in shaping product strategy, defining user-centric solutions, and driving successful launches that align with business objectives and elevate the brand experience.

How You’ll Make a Difference 

• Help set the vision for the future of Thistle’s products for customers and for internal teams.
• Constantly learn about our customers by co-leading research, analyzing behavior and data, and collecting feedback.
• Identify and prioritize significant opportunities to map out both near term and long-term product roadmaps.
• Work backward from customer needs all the way to the technical capabilities that will best address those needs.
• Collaborate effectively with cross-functional partners, including engineering, design, data science, marketing, culinary development, operations, customer support, and third-party partners.
• Use quantitative and qualitative user data to build well-crafted products for end-users.

Who You Are 

• 5+ years of consumer digital product management experience, preferably in a high-growth company.
• Bachelor’s degree in a technical field or equivalent practical experience.
• Experience launching and iterating on successful products over several product life cycles. Experience with manufacturing software is a plus.
• Ability to define a long-term product or business strategy while executing on short-term product development goals.
• A deep understanding and empathy for end-users; a passion to advocate for the customer while balancing competing considerations and making the right trade-offs.
• Strong skills around cross-functional collaboration, influence, and communication; an ability to achieve clarity and drive focus in a complex and dynamic environment.
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Strong analytical and quantitative skills, including the ability to self-serve to collect/query data and appropriately use data to back up assumptions and develop business cases. Intermediate SQL and Excel experience is a strong plus, as is familiarity with A/B testing and experimentation.
• Excellent written and oral communication skills.

Our Culture

Diversity, equity, and inclusion are essential values at Thistle. We know we do our best and most impactful work when we feel we are represented and belong. We're proud to actively recruit and hire talented people from a wide variety of backgrounds and experiences.  We do not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”), including, but not limited to, race, ethnicity, citizenship, national origin, color, hairstyles, hair texture, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.