Program Manager 3-ProdDev

Description

The AI Platform, Services and Solutions organization within OCI is hyper-focused on delivering innovative services addressing challenges at the intersection of data science, machine learning, artificial intelligence, big data, and cutting-edge cloud infrastructure. We are building cloud services and solutions to solve enterprise AI use cases. 

We are looking for a Senior Technical Program Manager to join the team. You will work closely with product and engineering counterparts and be responsible for managing complex, cross-organizational programs that impact delivery and operations of OCI native services and AI solutions.

The role of the TPM differs materially from that of a project manager and a program manager. A TPM is able to drive issues beyond what a traditional program manager can do due to deeper technical skills and expertise. A TPM possesses skills of that of a program manager, project manager with technical expertise that is relevant to the service.

We offer unique opportunities for technical program managers with the expertise and passion to work with engineering teams to solve difficult problems and manage programs while building and operating a distributed, highly-available services and virtualized infrastructure. At every level, we have opportunities for significant technical and business impact, designing and building innovative new systems to power our customer’s business critical applications. These are exciting times in our space - we are growing fast and working on ambitious new initiatives.

Responsibilities

What You’ll Do

• Define and manage programs and processes for software development, operations, and customer support.
• Take ownership and drive continuous improvement of ongoing OCI and team-specific programs such as service operations, release management, business reviews, and technical mandates etc.
• Apply project management best practices to ad hoc projects ranging from new feature development to compliance audits
• Facilitate effective teamwork, communication, collaboration and commitment across Engineering, Product Management, Operations, Support, and other key stakeholders to define and deliver complex programs despite competing priorities by having the ability to influence roadmaps and priorities.
• Specifically:
  • Engage with the Oracle Cloud Infrastructure platform and shared services teams to ensure seamless integration.
  • Engage with the platform and corporate architecture and security teams and assist the team in ensuring compliance as well as raise the bar with necessary standards and architecture patterns in terms of the cloud service overall architecture including high availability, disaster recovery, multi-tenancy management, replication etc.
  • Identify intra-team issues and drives them to resolution autonomously; identify and work with key stakeholders to drive issues to resolution.
  • Build strong relationships across teams to become a force multiplier.
• Represent the product/team up to the Vice President level independently and at a higher level with appropriate coaching.
  • Be the most knowledgeable person in the team about the execution, the trade-offs and the whys behind them.
  • Ability to explain your team's analyses and recommendations to leadership while discussing the technical trade-offs in product development with engineers and product managers.
• Demonstrate flexibility and resilience in response to changing or ambiguous situations, directing changes through appropriate review and approval mechanisms.

Qualifications

• Bachelor’s degree in Computer Science, Engineering or Business Administration; Master’s degree or equivalent work experience preferred
• 5+ years of experience in developing and operating enterprise programs, ideally having experience driving large infrastructure projects.
• Display a demonstrated ability to think broadly and strategically.
• Possess a technology background that enables you to understand the complexities of Oracle Cloud Infrastructure.
• Possess maturity, judgment, negotiation/influence skills, analytical skills, and leadership skills.
• Have the proven ability to work well with product and engineering teams to establish and maintain our roadmap, set appropriate expectations and ensure our product and services meet our high operational excellence standards.
• Hands-on experience with Machine Learning/AI is preferred, but not required.
• Have the ability to represent the team and product to all levels within the company and to ancillary support groups.

Experience

• Have the expertise to manage complex programs spanning across multiple functions\teams.
• Strong knowledge of and implementation experience with various project management methodologies (Agile, Scrum, Waterfall).
• Have experience with continuous improvement methods or Kaizen processes.
• Possess strong verbal, written communication skills and be detailed oriented.
• Must be willing to work in a fast-paced environment and be willing to adjust to changing priorities while maintaining a can-do attitude. 
• Be a self-starter and can work independently.

Qualifications
Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $78,000 to $158,200 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC3