Job Description:
Key Responsibilities:
- Define and continuously refine internal UX and workflows for DXC operators, with a focus on usability, scalability, and task efficiency.
- Deliver intelligent, contextual AI-powered insights, alerts, and recommendations to elevate operational productivity and consistency.
- Ensure tools and dashboards are tailored to the needs of service engineers, analysts, and account teams, supporting their real-world workflows.
- Collaborate with internal stakeholders to embed GenAI and agentic AI into daily activities, operational playbooks, and troubleshooting flows.
- Balance advanced functionality with simplicity, driving adoption and ease of use across varied technical user personas.
- Partner with governance, enterprise architecture, and IT security teams to implement role-based access controls, workflow authorization, and audit mechanisms.
- Work closely with engineering, UX, and service owners to deliver features in alignment with agile development cadences and DXC’s operational strategies.
Ideal Background:
- 5+ years of product management experience, with a strong track record supporting internal tools, developer platforms, or enterprise IT operations solutions.
- Deep empathy for technical users from frontline engineers to senior service delivery leaders and a history of delivering products that make their jobs easier and more impactful.
- Hands-on experience building or managing internal dashboards, observability tooling, workflow engines, or ITSM platforms.
- Familiarity with automation frameworks, intelligent workflow tools, and GenAI enabled systems such as AI agents, copilots, or recommendation engines.
- Proven ability to work across engineering, security, operations, and governance teams to deliver scalable, secure, and role-sensitive solutions.
- Strong communication and facilitation skills, with the ability to capture complex operational needs and translate them into intuitive product features.
- Comfortable working in fast-paced, agile environments, driving iteration and continuous improvement through user feedback and performance metrics.
Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $73,100 - $135,700.
Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below.
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
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