Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry.
Job Description
AVP, Product Manager – Investor Information Systems
Location: New York / Los Angeles
SUMMARY
We are seeking a dynamic and strategic Salesforce Product Manager to lead initiatives focused on the investor lifecycle across both institutional investors and employee co-investment programs. This role is ideal for a product leader with deep domain expertise in alternative assets, investor operations, and Salesforce platform capabilities. You will drive the roadmap for investor-facing systems, champion scalable solutions, and ensure seamless alignment between business objectives and technology delivery.
REPORTING RELATIONSHIPS
Reports to: Vice President, Investor Information Systems
PRIMARY RESPONSIBILITIES
- Serve as the Product Owner for Salesforce and related investor systems, with a focus on lifecycle management, onboarding, reporting, and co-investment operations.
- Lead discovery, design, and delivery of enhancements to support investor onboarding workflows and reporting capabilities.
- Collaborate with cross-functional teams including Investor Services, Employee Co-Investment IR, and Finance & Accounting to define and prioritize business requirements.
- Translate complex fundraising workflows into scalable Salesforce solutions, ensuring compliance with data governance and regulatory standards.
- Manage project plans, delivery timelines, and stakeholder communications for Salesforce and reporting tool enhancements.
- Promote best practices in Salesforce configuration, data architecture, and user experience design.
- Support change management, training, and adoption strategies for new features and processes.
- Partner with Business Applications and Support teams to ensure seamless delivery and ongoing support of investor-facing tools.
Experience Required:
- 8+ years of experience in technology roles, with a strong background in investor systems and fundraising operations.
- Deep understanding of investor data, capital lifecycle processes, and co-investment workflows.
- Proven expertise in Salesforce platform capabilities, including configuration, workflow automation, and integrations.
- Experience with data strategy, including aggregation, transformation, and visualization tools (e.g., Power BI, Tableau).
- Familiarity with partnership accounting and alternative asset structures is a plus.
- Strong communication skills with the ability to engage both technical and non-technical stakeholders.
- Demonstrated success in leading cross-functional teams and delivering impactful solutions in fast-paced environments.
- Hands-on experience with Agentforce and AI-driven productivity tools.
- Ability to translate business use cases into AI-powered solutions using Salesforce’s native intelligence features.
- Proficiency in SQL, APIs, and Agile delivery tools (e.g., Jira, ServiceNow).
QUALIFICATIONS
Education:
- BS or MS in Computer Science or related field
- Master of Business Administration
Preferred Qualifications
- Experience in the alternative investment industry, particularly with institutional and employee co-investment programs.
- Salesforce certifications such as Salesforce Administrator, Platform App Builder, or Salesforce Consultant.
- Familiarity with compliance frameworks and data privacy regulations relevant to investor data.
- Experience implementing AI and automation within Salesforce to enhance investor engagement and operational efficiency.
- Strong understanding of capital call processes, investor allocations, and fund structures.
- Prior experience working with third-party investor portals or CRM integrations.
- Demonstrated ability to influence senior stakeholders and drive strategic initiatives across departments.
Reporting Relationships
Head of Investor Information Systems
Compensation
The anticipated base salary range for this position is listed below. Total compensation may also include a discretionary performance-based bonus. Note, the range takes into account a broad spectrum of qualifications, including, but not limited to, years of relevant work experience, education, and other relevant qualifications specific to the role.
$190K - $210K
The firm also offers robust Benefits offerings. Ares U.S. Core Benefits include Comprehensive Medical/Rx, Dental and Vision plans; 401(k) program with company match; Flexible Savings Accounts (FSA); Healthcare Savings Accounts (HSA) with company contribution; Basic and Voluntary Life Insurance; Long-Term Disability (LTD) and Short-Term Disability (STD) insurance; Employee Assistance Program (EAP), and Commuter Benefits plan for parking and transit.
Ares offers a number of additional benefits including access to a world-class medical advisory team, a mental health app that includes coaching, therapy and psychiatry, a mindfulness and wellbeing app, financial wellness benefit that includes access to a financial advisor, new parent leave, reproductive and adoption assistance, emergency backup care, matching gift program, education sponsorship program, and much more.
There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.