Product Manager

Why apply for this job?
You would love this role if you are passionate about seeing technology used to serve people and expand the Kingdom of God.

CarePortal is a ministry platform that supports an interdenominational network of Churches, businesses, people who care, and child serving agencies for the good of children and families in crisis in their community. This network is supported by a team that develops relationships, infrastructure, and technology to empower each participating church. The goal is transformation in the lives of hurting children/families, the Church, and child welfare. 
Learn more at www.careportal.org.

What you do matters. Welcome to The Global Orphan Project.
Who is the Global Orphan Project?

The Global Orphan Project, Inc. is a Christian nonprofit ministry with a mission to break the orphan cycle through the power of community, commerce, and the love of Jesus Christ.  We carry out our mission by equipping and empowering local churches to care for children and families in crisis.  We are seeking candidates who understand and are enthusiastic about advancing our organizational mission.

What You’ll Be Doing

Product Strategy & Ownership

• Work with the VP of Product to develop the vision, strategy, and roadmap for key platform features, ensuring alignment with company objectives and user needs.
• Work with the VP of Product to define and measure key product metrics to measure success.
• Actively prioritize features based on business impact, user feedback, and technical feasibility.

Continuous Discovery & User-Centric Development

• Participate in continuous discovery efforts by conducting customer interviews and usability research.
• Use A/B testing, usability research, and data analysis to iterate on features and improve engagement.
• Develop a deep understanding of our users and their pain points, ensuring solutions solve real problems rather than just deliver features.
• Ensure features are validated upon before launch to minimize investment and maximize success.

Collaboration & Decision-Making

• Work cross-functionally with product teams consisting of engineering, design, and training to deliver impactful solutions that balance company objectives and user needs.
• Partner with stakeholders to define clear problem statements and objectives ensuring the team is focused on solving the right problems and has a clear understanding of success measures.
• Foster a culture of experimentation, collaboration, innovation and rapid learning.

Execution & Agile Product Leadership

• Write clear, concise user stories with well-defined acceptance criteria that communicate the problem, not just the solution.
• Drive agile best practices by facilitating sprint planning, retrospectives, and iterative development cycles.
• Assist in creating and maintaining comprehensive feature and notification documentation, organized by user type, to ensure clarity and consistency across the product.
• Support the team in tracking agile metrics and providing regular reports that aid in planning while highlighting insights and progress towards strategic initiatives.

What is expected of you:

Product Mindset & Ownership

• Strong decision-making ability with a focus on pragmatism and value delivery.
• Ability to navigate ambiguity, break down complex problems, and create structured, innovative solutions.
• A customer-centric mindset—constantly advocating for user needs while balancing business constraints.

Data-Driven & Continuous Discovery

• Experience using both qualitative and quantitative data to make product decisions.
• Comfortable working with analytics tools, A/B testing frameworks, and user research methods.
• Ability to define and track key product metrics to assess feature success.

Collaboration & Communication

• A natural collaborator who partners closely with engineering, design, data, and stakeholders.
• Strong ability to influence without authority and drive alignment across teams.
• Exceptional communication skills—able to translate technical and business concepts into clear, actionable insights.
• A High level of tenacity and organization ensuring initiatives stay on track, blockers are addressed proactively, and deadlines are met. You thrive in a fast-paced environment, balancing multiple priorities while maintaining attention to detail and driving continuous progress.

This is a full-time position with GO Project benefits.  Salary is commensurate with relevant skills and experience.

The Global Orphan Project is a 501c3 non-profit located at 3161 Wyandotte, Kansas City, MO 64111.

GO Project associates are at-will employees.