Navigating Care's mission is to radically reduce the burden of cancer through transformative digital health solutions. We enable oncology clinics to provide personalized, efficient care to every patient by offering relevant educational materials, ensuring the whole care team has visibility into patient issues and needs, and delivering actionable insights to identify and resolve gaps in care. Through our platform, patients receive a holistic service offering that supports their individual goals and needs.
Job Description:
As a Product Manager at Navigating Care, you will be empowered to solve problems and drive solutions for our patients & clinics. You will collaborate with a cross-functional team and key stakeholders to deliver impactful digital solutions that enhance patient engagement and outcomes in cancer care. You will be accountable for ensuring that the solutions developed are valuable (customers choose to use them) and viable (solutions work within the business constraints). Your role involves a deep understanding of our users (cancer patients and clinic care teams) and the data on how they engage with our products. You will also track industry trends and the competitive landscape to inform your product decisions. Your insights and initiatives will be crucial to the company's ongoing success.
Responsibilities
Work alongside product managers, clinical leads, designers, and engineering leads to assess, prioritize, and execute feature development for the Patient Portal roadmap.
Engage with key stakeholders, including nurses and executives, with empathy and excellent communication skills.
Understand customer needs, validate solutions, define requirements, and support the rollout of new capabilities.
Deepen your knowledge of target audiences (cancer patients and clinic care teams) to identify and solve the most impactful problems.
Collaborate with pharma sales, account management, support and implementation teams to guide messaging, communication and rollout strategies for new capabilities.
Define, monitor, and analyze product metrics to assess success and recommend improvements.
Other duties as assigned to help drive our mission of improving the lives of everyone living with cancer.
Qualifications
3–5+ years of software product management experience in an agile environment, with a strong track record of delivering user-centric solutions.
Proven ability to leverage product analytics to inform decision-making and prioritize features.
Experience creating product roadmaps that align with business objectives and customer needs.
Skilled at developing buy-in across cross-functional teams, including engineering, design, clinical, and commercial stakeholders. Able to communicate vision and rationale effectively to ensure alignment.
2+ years of experience in healthcare is preferred. Familiarity with healthcare operations, data integration, analytics, or standards (e.g., HL7, FHIR) is a plus.
Excellent oral and written communication skills. Demonstrated ability to build trust and rapport with colleagues, customers, and external stakeholders.
Experience gathering and refining product requirements through direct interaction with users and customers throughout the product development lifecycle.
Passionate about improving the lives of cancer patients and contributing to Navigating Care’s mission.
This would be a good match if this sounds like you:
You enjoy finding innovative solutions to tough challenges.
You're comfortable wearing many hats and adapting to different roles as needed.
You thrive in changing environments and can navigate through uncertainty with ease.
You value collaboration, work well with others, and put the team’s success above your own ego.
You're great at tackling complex problems with many constraints, using good judgment to weigh risks and crafting clear, data-informed arguments.
You bring your best self every day, with energy, enthusiasm, and a positive attitude
This job description does not contain a comprehensive listing of activities, duties or responsibilities that are required of this role. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Why work here?
We support thousands of healthcare professionals and cancer patients every day. We are a mission-driven company that believes in transformational innovation. Everyday we develop new, better ways to improve the patient experience and help lower patient costs. Help us innovate through technology to reach the next level in patient care. We believe in each other, believe in our work, and have fun doing it!
This position is full-time & 100% remote, with the option to come into the Nashville, TN corporate office on a voluntary basis for local employees. We not only offer competitive compensation, but have a ton of other perks - here are just a few:
Flexible Work From Anywhere policy (must be US-based)
Employer subsidized medical, dental and vision, optional short/long term disability & life insurance
401K + ROTH option
Flexible Vacation & Sick time, Parental Leave Benefits
Annual Hackathons
Educational stipend
Employee Referral program
Base pay range: $115, 000/yr - $130,000/yr + 10% Corporate Bonus
Navigating Care is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Our Values:
Work with Purpose: We exhibit an unwavering commitment to enrich the lives of cancer patients and delight our customers.
Act with Integrity: We communicate openly and honestly, and act with transparency and gratitude.
Commit to Equity & Inclusion: We’re dedicated to a culture where all people are respected and we believe in creating fair access, opportunity, and advancement for all of our employees.
Be Agile: We welcome change and actively listen and adapt to deliver creative solutions and improvements.
Seek Simplicity: We reduce complexity for ourselves, our customers and their patients and seek simplicity in all we do.
Strive for Growth: We foster personal and professional growth and manage our performance to exceed the company’s goals.