Product Manager

COMPANY OVERVIEW:

Satcom Direct (SD) provides global connectivity solutions for business and general aviation, military, government, and land mobile services. Since 1997, SD has worked to solve the unsolvable and advance the technology of connectivity through our industry-leading hardware and flight operations software. Our company culture is based on innovation and creativity which allows our team members to thrive in a dynamic atmosphere. We are looking for people who are passionate about customer satisfaction and who excel in a constantly changing environment.

Satcom Direct offers a highly competitive benefits package. Our global headquarters offers an on-site gym staffed with personal trainers, a café, food trucks, social hour, and more. With an open vacation policy, employees have the flexibility to take time when they need it. SD is centrally located on the beautiful Space Coast in Viera, FL, which is one of the Top 50 Master-Planned Communities in the United States.

JOB SUMMARY:

Consistently exemplifies the Satcom Direct (SD) mission, vision and values focused around a philosophy directed toward customer service/satisfaction, job performance and cooperative team interactions. Willingness to support organizational policies that foster "continuous improvement" activities, promote Satcom Direct’s ongoing strategic growth plan and maintain its position as the premiere leader within the Aviation Satellite Communications industry.

The Product Manager position is responsible for the effective management of all Satcom Direct products, development of business models, strategic planning of product line, lifecycle, marketing, and promotion thereof.

ESSENTIAL DUTIES/RESPONSIBILITIES:

The requirements listed below are representative of the fundamental knowledge, skill, and/or ability required to perform the job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Product management for a suite of Satcom Direct products.
• Development of product business cases/models.
• Development of strategic product and portfolio roadmap.
• Management of RFI (Request For Information)/RFP (Request For Proposal) requests.
• Work directly with Marketing to promote product roadmap and milestones.
• Market Research /analysis/development of products.
• Product life cycle management - Cradle to Grave.
• Creation of MRD (Marketing Requirements Documents) and PRD (Product Requirements Documents).
• Development of pricing analysis and recommendations.
• Product Forecasting - working closely with OEM and Dealer networks.
• Direct interface with product suppliers, subcontractors and partners.
• Work directly with Sales and Program Management to promote Satcom Direct Product offerings.
• Establish Go-To-Market criteria to insure overall readiness of product including all internal operational support and sales functions.
• Medium to heavy travel; will vary depending on product launches.
• Other duties may be assigned.

To be successful in this role, an individual must be able to perform each essential duty in a satisfactory manner and should demonstrate all competencies listed above. All employees are expected to adhere to and be knowledgeable of SD operating standards, established safety rules, and adhere to company attendance guidelines. 

GENERAL QUALIFICATIONS, KNOWLEDGE, AND SKILLS:

Required qualifications and experience:

• Must be a confident communicator and presenter.
• Must be able to balance multiple projects, change orders, and priorities simultaneously.
• Superior project management and time management skills with a wide degree of creativity and flexibility.
• Self-motivated with a positive and professional approach to management; advisory skills to senior manager and executives.
• Excellent understanding of the product development on regional, national, and global levels.
• Proficient with general office software including but not limited to; Microsoft Office Suite, with the ability to adapt to a variety of other software databases.
• Must be a confident communicator and presenter.
• Must be able to balance multiple projects, change orders, and priorities simultaneously.
• Superior project management and time management skills with a wide degree of creativity and flexibility.
• Self-motivated with a positive and professional approach to management; advisory skills to senior manager and executives.
• Excellent understanding of the product development on regional, national, and global levels.
• Proficient with general office software including but not limited to; Microsoft Office Suite, with the ability to adapt to a variety of other software databases.

PHYSICAL DEMANDS:

While performing general office duties for this position, the employee is regularly required to sit, stand and/or walk around (including the use of stairs).  Other demands include the ability to openly communicate with others by talking, listening, and reading, able to lift light objects (<25lbs), and use standard office equipment such as computer, printer, phone and cell phone. In addition, there is an occasional need to bend, twist or stoop in order to open/close cabinets, reach for files or other standard office type objects.  

WORK ENVIRONMENT:

The office environment is generally quiet and, in a temperature, controlled setting with random adjustments in noise or temperature due to others talking or laughing loudly, unscheduled maintenance repairs to the building or its interior offices or unpredictable situations due to weather or other acts beyond company control.  An employee must be willing to work their regularly assigned work schedule for their particular duties and/or job responsibilities and in times of need, be able to work an extended schedule depending on company/department needs, project requirements or customer demands.  Work may require some physical effort in the handling of light materials, boxes or equipment.  The temperature at client locations can vary from controlled to variations off hot/cold when working, standing or walking in or near the flight-line or maintenance repair center.

If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at +1 (321) 777-3000.

Satcom Direct is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.