Internal Hosting Product Manager

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:
 

The Internal Hosting Product Manager role is responsible for maximizing the value for our internal hosting product line including all services required to support the Bank’s internally facing hosting platform. Job duties include defining the vision and roadmap for their products, defining and prioritizing the features/epics in the program backlog, and articulating this to both stakeholders and development teams. This roles works closely with stakeholders to understand their needs to ensure they are aligned on priorities. They support and collaborate on financials throughout delivery. They are experts of the products, business or technology domain, and the industry in which the product competes. 

Key Responsibilities:

The Internal Hosting Product Manager is an expert of the products, business or technology domain and the industry for data center networking

• Define the vision and roadmap for the Internal Hosting based on customer requirements, industry trends, regulations, and the strategic direction for the business or technology domain. Define and drive product selection, RFx, etc.
• Ensure alignment across Internal Hosting roadmaps to achieve portfolio objectives
• Define and prioritize features/epics in the program backlog
• Articulate roadmaps and features to both stakeholders and A&E teams
• Represent product(s) within network services and to external consumers and stakeholders, e.g., GIS, Finance, Audit/Risk, Lines of Business
• Oversee the budget(s) for their product(s). Support and collaborate with the Senior Technology Executives, Finance and Economic teams on financials throughout delivery
• Continuously oversee product inventory, performance, risk and usage metrics, CAPM, error rates, etc. to monitor product health and make product lifecycle recommendations and decisions
• Accountable for all aspects of the lifecycle, risk and vulnerability of the Internal Hosting product

Required Qualifications:

• 3+ years of product management and 5+ years of experience working as a networking SME
• 10+ years of experience as a network engineer in LAN/WAN/routing/switching
• BA or BS in Telecommunications, Information Security or Computer Science
• Excellent customer service skills including reporting, organization, written and oral communication and task prioritization
• Knowledge of networking protocols to include: OSPF, ISIS, BGP, IP Multicast, VXLAN, MACSec
• Strong program management skills necessary to lead multi-discipline technology teams and capable of supporting multiple large initiatives
• Working experience in an Agile managed organization using products such as Jira, Kanban, Confluence and Horizon
• Excellent customer service skills including reporting, organization, written and oral communication and task prioritization

Desired Qualifications:

• Cisco CCNA/CCNP/CCIE routing certifications or equivalent work experience
• CCSP and/or Azure Certifications (AZ-900/SC-900/AZ-500)
• Familiarization with SDN technologies (eg Arista CloudVision and Cisco ACI)
• Working knowledge with VMWare products (NSX/NSX-T), container networking, Kubernetes and
• Familiarity with general finance and accounting practices
• Network and security architecture experience within a large corporation
• Participate in cross-functional teams and ability to work effectively in a geographically dispersed team

Shift:

Hours Per Week: