Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
P&C IT Services provides professional services to help our business units and corporate functions use technology to create, manage, and optimize information and business processes. IT Services can include a wide range of activities such as: software development, data management, Cloud services, IT security, network security, technical support, establishing and overseeing access rights, procuring and maintaining equipment or software, managing the infrastructure, and defining security procedures, The overall goal of IT Services is to provide technology solutions that increase efficiency, reduce costs, and give our company a competitive advantage over our competitors.
Our Infrastructure group is looking for a Product Manager to join their team and work a hybrid schedule out of the Cincinnati office.
As an Infrastructure Product Manager / Owner, you will play a crucial role in managing and optimizing our infrastructure products and services. Collaborating closely with cross-functional teams, you will ensure that our infrastructure aligns seamlessly with business objectives and delivers substantial value to our stakeholders.
Your responsibilities will include designing, defining, and delivering an exceptional end-user experience for our infrastructure products and services. By working closely with service customers, you will ensure alignment and satisfaction. Your expertise will be instrumental in shaping the product vision, prioritizing key features, and driving the successful execution and delivery of infrastructure projects within our product portfolio.
Key Responsibilities:
- Define and communicate the product vision and strategy for assigned infrastructure products and services.
- Gather and translate stakeholder requirements into clear, actionable product features.
- Regularly communicate product updates, roadmaps, and performance metrics to stakeholders and leadership.
- Prioritize and manage the product backlog, ensuring that the most valuable features are delivered.
- Collaborate with development, operations, and security teams to ensure seamless integration and delivery of infrastructure solutions.
- Monitor and analyze product performance, making data-driven decisions to optimize and improve infrastructure services.
- Act as the primary point of contact for all assigned infrastructure-related product inquiries and issues.
- Ensure compliance with industry standards and best practices in infrastructure management.
- Stay current with industry trends and emerging technologies to drive innovation in infrastructure services.
- Document product requirements, user stories, and acceptance criteria.
- Collaborate with other departments to understand and address their IT needs.
- Develop and maintain disaster recovery and business continuity plans.
- Identify and mitigate risks related to infrastructure scalability, security, and reliability.
- Advocate for a seamless and intuitive user experience across all infrastructure touchpoints.
- Collaborate with finance and procurement teams to manage infrastructure costs and identify opportunities for optimization.
- Evaluate and recommend third-party tools, platforms, or vendors that align with infrastructure goals.
- Perform other duties as assigned.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience as a Product Owner or in a similar role in infrastructure management.
- Strong understanding of infrastructure technologies, including cloud platforms, networking, and security.
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration abilities.
- Experience with Agile methodologies and practices.
- Ability to make data-driven decisions and prioritize effectively.
Business Unit:
Property & Casualty IT Services
Benefits:
Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.
We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.
Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.