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Employee Experience & Culture Program Manager AO7157665

BTI Solutions
Full-time
On-site
Englewood Cliffs, New Jersey, United States

Why work with us?

Proven people.

Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.

Proven process.

Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.

By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.

Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.

Proven results.

More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.

  • 95% client satisfaction rate – measures client satisfaction vs. expectations.
  • OurΒ clients have worked with us for over 10 years, on average.
  • BTI Solutions countsΒ 4 Global Telecommunication companies as clients.
  • Client referralsΒ are BTI Solutions’ largest source of new clients.
  • Google Review 4.4, Facebook Review 4.8

Employee Experience & Culture Program Manager AO7157665

Work Schedule: Monday to Thursday On-Site, Friday WFH

Top 3 Must have skills
1.Β  Β  Β  Project Mgmt and highly organized in fast-paced environment
2.Β  Β  Β  Excellent communication, collaborator
3.Β  Β  Β  Resourceful

Education and Years of Experience:
β€’ 3-5 years of Project Management or transferrable experience that demonstrates comparable strong organizing skills
β€’ Bachelor's degree (B. A./B. S.) from four-year college or university; or equivalent training, education and experience

Key attributes for success
β€’Β  Β  Β  Β Multi-task, results-oriented, detail oriented
β€’Β  Β  Β  Β Ability to connect info together from different sources
β€’Β  Β  Β  Β Enjoy helping others, strong collaborator
β€’Β  Β  Β  Β Excellent execution and communication skills
β€’Β  Β  Β  Β Communicator, Influencer
β€’Β  Β  Β  Β Can work in ambiguity
β€’Β  Β  Β  Β Self-motivated, ability to work independently

We are seeking an ERG Project Manager to support the Culture team.Β  The ERG PM will manage the company’s Employee Resource Groups (ERGs) and Affinity Groups to strengthen our programs to maximize their impact and effectiveness with an emphasis on fostering inclusion and belonging in the workplace.Β  The ERG PM will provide planning and implementation support to the ERG and Affinity Group leadership teams for their initiatives, events, and partnerships.Β  We are seeking a can-do attitude ready to roll up their sleeves and be part of a team committed to advancing a healthy culture in the workplace.Β  The person must be a trusted advisor who is highly organized, results-oriented, and consistently delivers excellence in all aspects of their work.Β  This role will report directly to the Senior Manager, Culture.

In addition to being passionate about Culture, role responsibilities include:
β€’Β  Β  Β  Β Oversee and guide the ERGs and Affinity Group leadership teams ensuring alignment to their charter, Culture strategic plan, and business goals to maximize their effectiveness
β€’Β  Β  Β  Β Project manage ERG initiatives and events serving as the primary point of contact for operational, logistical, and administrative activities for seamless execution from planning through to delivery
β€’Β  Β  Β  Β Collaborate with internal stakeholder teams to support member communications, amplify events, and increase ERG visibility and recognition
β€’Β  Β  Β  Β Administer ERG processes to enable smooth execution, drive continuous improvement, and efficiency which may include the creation of resources, toolkits and guides
β€’Β  Β  Β  Β Support recruiting initiatives as it relates to Culture
β€’Β  Β  Β  Β Organize ERG content from events, communication, and other resource channels to build ERG specific repository to expand accessibility for members and employees
β€’Β  Β  Β  Β Collaborate with Culture external partnerships to integrate industry best practices and resources into our programs and processes
β€’Β  Β  Β  Β Analyze and track program KPIs and goals, update project tracking systems, create reports and presentations to share updates with Culture leadership and stakeholders
β€’Β  Β  Β  Β Meet regularly with ERG leadership and members to communicate priorities, align on progress, and build relationships.
β€’Β  Β  Β  Β Provide resource support to other networking groups based on specialized interests who are forming charters with goals to become an ERG.Β 
β€’Β  Β  Β  Β Support ERG Leadership Team with external award submissions
β€’Β  Β  Β  Β Support ad-hoc requests

BASIC QUALIFICATIONS
β€’Β  Β  Β  Β 3-5 years of Project Management or transferrable experience that demonstrates comparable strong organizing skills
β€’Β  Β  Β  Β Bachelor's degree (B. A./B. S.) from four-year college or university; or equivalent training, education and experience
β€’Β  Β  Β  Β English proficiency

PREFERRED QUALIFICATION
β€’Β  Β  Β  Β ERG knowledge, experience
β€’Β  Β  Β  Β Ability to lead through influence
β€’Β  Β  Β  Β Understanding of HR practices and processes

SKILL SET REQUIREMENTS
β€’Β  Β  Β  Β Strong project management skills with high attention to details - create plan, track milestones, update stakeholders, and successful delivery
β€’Β  Β  Β  Β High-quality work that demonstrates competency from planning through delivery evidenced by measurable results
β€’Β  Β  Β  Β Ability to influence without authority, think proactively, and function independently
β€’Β  Β  Β  Β Good organization skills with ability to work well under pressure, with proven time management skills and the ability to manage multiple priorities in a dynamic environment
β€’Β  Β  Β  Β Action-oriented, energetic and resourceful leader who is capable of quickly taking control of their responsibilities and establishing themselves as a credible partner
β€’Β  Β  Β  Β Excellent written, verbal, and presentation skills
β€’Β  Β  Β  Β Good interpersonal skills and the ability to work well across functions and levels.
β€’Β  Β  Β  Β Excellent judgment, discretion and sensitivity when working with people and information
β€’Β  Β  Β  Β English language proficiency, and usesΒ  inclusive language in communication