Commercial Product Manager (Payment Technology)

We’re an ASX-listed, Australian-based, technology company embarking on an exciting journey as we pivot our strategy towards product-led growth and innovation. For nearly 40 years, the world’s largest organizations have relied on IR’s purpose-built solutions to optimize their business-critical systems, deliver better technology experiences, make smarter decisions and drive stronger outcomes.

Now, we are looking for dynamic, high performing individuals to help us deliver on the next chapter for IR. You’ll have the opportunity to make an impact at an evolving global company on the cusp of transformation and discover smarter ways of doing things. With IR you can… Discover better.

Product Lifecycle Management

• Lead cross-functional teams in the development and launch of new products or enhancements
• Cultivate deep expertise in the IR product and overall product-related markets with the ability to understand and translate highly technical requirements
• Lead the development of business cases to understand the relative returns of various products and features; present business cases to Executive Leadership and the board as required where:
  • Market problem, client type, and compelling reasons to buy are clearly articulated
  • Market size, revenue opportunity, and cost model are well understood
  • Product and technology are defined and validated
  • Differentiation / market niche is identified
• Monitor product performance through key commercial KPIs (e.g., revenue, market share, client adoption)
• Manage product pricing, packaging, and positioning in coordination with marketing and sales

Go-to-Market Execution

• Create and execute product go-to-market plans in collaboration with sales, marketing, and partners
• Define goals and market requirements for the required product, with a strategic view on the wider impact of the assigned product portfolio
• Ensure alignment across departments on value propositions, messaging, and sales tools
• Train sales teams and provide ongoing support to ensure successful cross-sell, up-sell, and new logo expansion is achieved

Client & Stakeholder Management

• Serve as the voice of the client and market within the product organization
• Meet with clients to evangelize products and gain client insights for ongoing product improvement
• Lead technical client discussions around product capabilities and future development as needed to secure clients
• Set, maintain, and lead regular communication with the Executive Leadership Team, clients, and partners
• Collaborate with R&D, sales, and finance to align on product delivery and profitability
• Present and gain buy in on the strategy from the Executive Leadership Team, the IR Board, external stakeholders, and clients

• Comfortable with ambiguity - you thrive in transformational environments where things are constantly evolving and are able to pivot quickly
• Take initiative - you're self-driven, proactive in identifying opportunities, and rive continuous improvement throughout the organization
• Growth mindset - you think two steps ahead, fail forward, and learn quickly; you're not afraid to drive change and iterate on feedback
• Client-centric - you put our clients first and ensure all decisions made benefit our client-base
• Effective communicator - you are able to communicate with a diverse audience, understand other perspectives, and ensure everyone is on the same page
• 5-7 years of experience in a client-facing product management role with a focus on commercial and market development 
• Proven track record in managing commercial aspects of a product lifecycle
• Strong analytical, financial modeling, and strategic planning skills
• Excellent communication and cross-functional leadership abilities
• Familiarity with product management tools (e.g. Jira, Ahal, Salesforce) and agile methodologies
• Strong knowledge of the major payments vendor application solutions (ACI, FIS, Finastra, Fiserv)
• Strong knowledge of business operations functions associated with high value payment processing (correspondent banking, settlement, exception processing, fraud, AML, sanctions, liquidity, end of day, dispute management)
• Strong knowledge of the US RTGS network (Fedwire and CHIPS)
• Strong Knowledge of the SWIFT International Payments Network
• Strong technical skills (On Premise and Cloud Deployment, Communications, Security, Databases)
• Deep awareness of clients within the payments industry and their technology stacks

What We Offer

• Impact: Be a key player in a small team where your contributions directly influence the company's success
• Flexible Work Culture: Benefit from a flexible work environment that promotes work-life balance and remote work
• Competitive Compensation: Receive a competitive salary and benefits package, with eligibility for equity
• Medical, Dental, Vision Insurance
• 401k with Employer Contributions
• Paid Time Off & Birthday Leave
• Health Savings Account (HSA) Contributions with High Deductible Health Plan
• Short-Term/Long-Term Disability Insurance
• And more!

Compensation Range

• $160,000 - $180,000 Total Package

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at the offer stage.

At IR we celebrate, support, and thrive on difference for the benefit of our employees, our products, and our community. We are proud to be an Equal Employment Opportunity employer and encourage applications from all suitable candidates; we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status