Job Overview:
The Investor Experience organization is currently hiring a Product Manager to lead and help grow our Client and Meeting Management products. This role will be responsible for leading the development and execution of our CRM product strategies, ensuring alignment with business goals, and driving innovation within the CRM space. This role requires strong leadership, technical expertise, and the ability to collaborate effectively with various stakeholders.
Responsibilities:
Determine advisor needs and desires through interviews, market research, competitive research and insights from our stakeholders to support the technology needs of our users.
Define mid- and long-term technology product development roadmap, key features/capabilities, and manage the development cycles with clear schedules, deliverables and milestones.
Develop metrics to assess the success of products and features and determine necessary enhancements.
Support the implementation of new offerings through requirements gathering, requirements writing, testing, and participation in and evaluation of prototypes and pilots.
Build cross-functional relationships to establish a collaborative environment at all levels of the organization to create a more collaborative team and stakeholder community.
Working closely with a cross-functional team to develop feature set priorities to execute and achieve the overall strategic product vision.
Identifying requirements and writing user stories.
Providing research, analysis, project management, and UAT testing support on a variety of strategic initiatives.
Completing ad hoc assignments that assist in development and implementation of strategies and new processes.
Synthesizing internal and industry data into themes and patterns to provide insights and data-driven recommendations.
What are we looking for?
We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.
Requirements:
Bachelor's degree in a related field. Advance degree preferred.
5+ years of experience in product management or technical product ownership, with emphasis on platform products or infrastructure services.
Core Competencies:
Experience with agile frameworks such as SAFe, Agile or Kanban in enterprise environments.
Excellent communication skills, both written and oral, with the ability to create and deliver executive-level presentations while serving as a recognized subject matter expert on the team.
Ability to build and foster enduring relationships with clients and cross functional teams.
Empathy for the user experience and a passion for delivering outcomes that improve that experience.
Entrepreneurial perspective, self-starter, ability to work with minimal supervision.
Deep understanding of CRM capabilities and competitive landscape in the financial services space. Scheduling application understanding a plus.
Strong team player with the ability to work effectively in a group and independently.
Must be able to take initiative and “make things happen” with timelines and deadlines, self-starter and independent contributor.
Good understanding of use cases development, articulation of user needs, user story creation and backlog management
Must have experience driving product from lab to market.
Ability to prepare and deliver presentations.
Preferences:
Bachelor’s degree strongly preferred; an MBA is a plus
Background in a client-facing role and/or the financial services industry a plus
Pay Range:
$106,088-$176,813/yearCompany Overview:
LPL Financial Holdings Inc. (Nasdaq: LPLA) was founded on the principle that the firm should work for advisors and institutions, and not the other way around. Today, LPL is a leader in the markets we serve, serving more than 23,000 financial advisors, including advisors at approximately 1,000 institutions and at approximately 580 registered investment advisor ("RIA") firms nationwide. We are steadfast in our commitment to the advisor-mediated model and the belief that Americans deserve access to personalized guidance from a financial professional.
At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.
Join LPL Financial: Where Your Potential Meets Opportunity
At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation’s leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.
Why LPL?
Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here!
Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here!
Unified Mission: We are one team on one mission—taking care of our advisors so they can take care of their clients. Learn more about our mission and values here!
Impactful Work: Our size is just right for you to make a real impact. Learn more here!
Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here!
Community Focus: We care for our communities and encourage our employees to do the same. Learn more here!
Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here!
Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.
Information on Interviews:
LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.
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