Assistant Program Manager - (13281)

InGenesis is currently seeking an Assistant Program Manager to support our client in Fremont, California. In this role, you will be responsible for facilitating HR-related service offerings for a healthcare client, ensuring the smooth execution and efficient administration of healthcare programs across the client’s network. This position requires regular travel—approximately 30–40% of the time—to various clinic locations in Fremont and San Jose to provide on-site support and maintain strong operational alignment.

If you meet the qualifications outlined below, apply today and we’ll reach out to answer any questions you may have!

Job Duties:

Talent Solutions Delivery:

• Work with Program Manager to maintain customer relationship management, fostering positive relations with clients and contingent worker suppliers.
• Collaborate with Program Manager to proactively identify and resolve problems, ensuring smooth operations and client satisfaction.
• Maintain ongoing communication with contingent workforce and independent contractors.
• Provide support for escalated recruitment pipeline activities and contribute to workforce planning efforts.

Talent Metrics & Compliance:

• Ensure Key Performance Indicators (KPI) and service objectives are met by taking an active role in continuous improvement and customer service.
• Prepare scheduled reports and perform clerical and administrative support, including creating PowerPoint presentations and correspondence.
• Perform other duties as assigned or needed to meet client organization needs.

Supervision and Performance Oversight:

• Participate in onboarding new employees, providing orientation and necessary support.
• Ensure the successful supervision and management of our dedicated medical employees.
• Assist in overseeing contract performance; promptly escalating issues requiring corporate intervention.
• Verify attendance at all assigned posts and positions, upholding the work requirements for all personnel under contract.

Safety and Compliance:

• Ensure comprehensive understanding and adherence to client-established patient safety and security rules, regulations, and policies among employees.

Adaptable Support:

• Perform any additional duties and responsibilities as assigned.

Minimum Qualifications:

• Possess a minimum of a bachelor’s degree accredited by the Department of Education (DOE) in business, healthcare, or a closely related field of study or equivalent experience.
• Hold a minimum of three (3) years of demonstrated administrative healthcare management or business experience.
• Must have excellent interpersonal relationship skills and experience managing customer relations.
• Preference for candidates with Project Management Professional (PMP) Certification.

Physical Requirements:

• Demonstrate physical agility, including the ability to bend, stand, and sit for extended periods.
• Be capable of reaching to retrieve documents.
• Ability to carry materials and/or file boxes weighing up to 20 pounds.
• Expect to travel up to 30% to 40% as part of the role's responsibilities.

Equal Employment Opportunity Statement:

InGenesis is an equal opportunity employer committed to fostering a diverse, inclusive, and equitable workplace. We comply with all applicable federal, state, and local employment laws, including recent executive orders, and strictly prohibit discrimination, harassment, or retaliation based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, veteran status, or any other characteristic protected by law.

InGenesis is dedicated to making reasonable accommodations for qualified individuals with disabilities and ensuring that all employment decisions are based on qualifications, merit, and business needs. Please visit our website at https://www.ingenesis.com/careers/site-accommodations for more information.

To learn more about your rights, please refer to the Know Your Rights: Workplace Discrimination is Illegal poster issued by the U.S. Equal Employment Opportunity Commission (EEOC).

Company Statement:

With decades of experience, InGenesis has grown into one of North America’s most trusted Healthcare Services Firms, which includes comprehensive health and workforce solutions. As the industry landscape shifts with new challenges in patient care, quality and compliance requirements, workforce retention, and operational efficiencies, we deliver strategic, data-driven solutions that include redefining workforce management and clinical service delivery. Explore InGenesis to discover how our expertise, innovative strategies, and commitment to excellence are shaping the future of healthcare workforce solutions. Join us in celebrating the professionals who define the next era of healthcare.