Vice President Product Manager - Payments Technology

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. You'll partner with business, operations, technology, and controls stakeholders to continuously innovate, contribute to the product vision and the technology roadmap to correlate business strategy with technology outcomes. You will combine your years of demonstrate expertise with a never-ending quest to create innovative testing solutions through solid product development practices.

As a Product Manager in Payments Technology Stability and Resiliency organization, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the launch of products, gather crucial feedback, and improve top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. You will contribute to the product roadmap, end-to-end architecture and design for product capabilities used across the enterprise and hands-on review, design as needed of the technology products within Payments Production Management, starting with the Agentic AI Command Center. 

As an experienced member of our team, with your knowledge of architecture, design, product delivery, testing, and support, you will raise the bar even more, exceeding standards, as well as improving both business and functional requirements. As a Product Manager in Payments Stability & Resiliency, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide launch of products, gather crucial feedback, and improve top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

 Job responsibilities

• Develops a product strategy and product vision that delivers value to customers.
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition.
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.
• Executes creative software solutions, design, development, and design troubleshooting with ability to think beyond routine or conventional approaches to evaluate solutions or break down technical problems.
• Develops thoroughly considered high-quality product testing requirements and delivery roadmaps.
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems.
• Leads collaboration sessions with internal teams and vendors to drive outcomes-oriented probing of architectural designs, product credentials, and testing applicability for use within existing systems and information architecture.
• Leads product owner and SDLC standards across Stability & Resiliency organization to drive awareness and use of new and leading-edge technologies.
• Giving back to the technology center community and leading technology advancement workstreams 
• Adds to team culture of diversity, equity, inclusion, and respect.

Required qualifications, capabilities, and skills 

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Demonstrate ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Bachelor’s degree or equivalent experience as a product owner and/or testing automation experience with large enterprise applications for comparable companies. 
• Hands-on practical experience driving product design and delivery through the SDLC life cycle from ideation through launch and support. 
• Previous experience with Agile software development (or related experience)
• Executive-level presentation skills, written and verbal communication skills.

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization.
• Payments industry knowledge or related experience
• Advanced Product Owner skills (multi-period roadmap creation, value sequencing, business case writing)
• Technical experience (software code, API’s, technical design, AI)
• External large client-facing experience (e.g. Fortune 500 or large fintech)