Technical Program Manager

Technical Program Manager

Job Overview: The Technical Program Manager (TPM) will lead and drive key initiatives within our Software Engineering team. The TPM will work closely with cross-functional teams, including engineers, product managers, and senior leadership, to deliver large-scale projects that meet both technical and business objectives. The ideal candidate will have a strong technical background, excellent problem-solving abilities, and the leadership skills to ensure that projects are delivered on time, within scope, and with high quality.

Department Overview: The Engineering Department at SILAC is responsible for designing, developing, and maintaining cutting-edge Annuity software solutions that support business goals and enhance customer experiences. We foster an environment of collaboration and continuous learning. As we scale rapidly, adaptability and willingness to evolve are crucial, ensuring our teams operate efficiently while maintaining high engineering standards.

Job Details

Full Time or Part Time: Full-time
Schedule Type: Hybrid

Key Responsibilities:

Program Management - Lead the planning, execution, and delivery of complex, cross-functional software engineering programs. Oversee project timelines, risks, and dependencies, and ensure successful delivery.

Stakeholder Communication - Act as a liaison between technical teams, product management, and business stakeholders, providing clear and timely updates on project status, risks, and changes.

Process Improvement - Identify process inefficiencies and help implement improvements to drive productivity, collaboration, and quality across teams. Resource allocation and tracking across all projects and teams.

Risk Management - Proactively identify potential risks and issues, and work with technical leads to resolve them. Develop mitigation strategies and escalate when necessary.

Technical Leadership - Provide technical guidance and insight, ensuring that engineering teams have the resources and support needed to meet program objectives.

Team Collaboration - Foster a collaborative and inclusive environment across engineering teams to ensure that goals are aligned and milestones are met.

Agile Practices - Champion agile methodologies that are applicable and ensure that teams are following best practices to deliver high-quality results.

Metrics and Reporting - Define and track key performance indicators (KPIs) to measure program success and report progress to senior management.

Job Requirements

• Bachelor's degree in Computer Science, Engineering, or a related technical field; a Master's degree is preferred.
• 5 years of experience in program management, including at least 3 years in a software engineering environment.
• Strong understanding of software development processes, architectures, and tools.
• Demonstrated ability to lead large-scale programs across multiple teams and functions; experienced in collaborating with senior leadership to align technical strategies with business objectives.
• Excellent verbal and written communication skills, with the ability to tailor messages to various audiences, ranging from technical teams to executives.
• Strong analytical and problem-solving skills, with a proven track record of resolving complex issues in a technical setting.
• Familiarity with project management tools (e.g., Jira, Trello, Asana), version control systems (e.g., Git), and continuous integration/deployment systems.
• Experience with Agile, Scrum, and Kanban frameworks, along with familiarity in Agile project management tools.

Performance Indicators

• Delivery predictability and milestone accuracy.
• Effective risk identification and mitigation.
• Stakeholder satisfaction and communication clarity.
• Compliance with governance and change control processes.

Desired

• Certifications: PMP, CSM, or other project management certifications.
• Experience in Cloud Technologies: Knowledge of cloud platforms such as Azure Cloud.
• Experience with Distributed Systems: Familiarity with distributed systems and microservices architecture.

BENEFITS:

• Medical Plans, including FSA and HSA
• Dental and Vision
• 401(k) (Roth and Traditional)
• Pet Insurance
• Parental Leave
• Paid Time and Sick Time off
• 10 Paid Holidays and 1 Birthday Pay
• Paid Volunteer Time
• College Tuition Reimbursement

Communication during the recruitment process regarding interview requests or job offers will come directly from a recruiting team member with a silacins.com email address.

At SILAC, we celebrate a diverse and inclusive work environment, where we honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, including our employees and products. We are proud to be an equal-opportunity workplace and strive to be a place where every employee feels they belong. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or a special need that requires accommodation, please let us know.