Technical Product Manager

Technical Product Manager — Digital Patient Payments

Location: Peachtree Corners, GA or Remote (United States)

Why this role

Join Brightree (a Resmed company), as a Technical Product Manager, to modernize how HME providers collect patient responsibility. You’ll own the execution that moves the numbers—payment completion, days-to-pay, and cost-to-collect—through digital channels (SMS, email, web, mobile) integrated into provider workflows.

Let’s talk about Responsibilities

• Define and communicate the product vision and strategy, ensuring alignment with market trends, customer needs, and business goals.
• Collaborate with stakeholders, product owners, customers, and development teams to gather requirements and prioritize them based on business value, feasibility, and technical constraints.
• Develop and maintain a product roadmap that outlines the timeline, milestones, and features of the product, ensuring alignment with the overall product strategy.
• Partner with cross-functional teams, including engineering, product design, implementation and support, to ensure effective coordination throughout the product development lifecycle and product launch.
• Conduct market research, landscape and competitor analysis to inform product decisions and identify opportunities for product enhancements.
• Oversee the product launch lifecycle, ensuring products meet user needs and business objectives.
• Monitor and analyze product performance using relevant tools and metrics, making necessary adjustments to drive continuous improvement.
• Work closely with marketing and sales teams to develop strategies for product promotion and user adoption.
• Collect, analyze, and respond to user feedback to refine product features and improve customer satisfaction.
• Ensure product alignment with company goals and strategies, constantly revisiting and refining the product as per evolving market trends and customer feedback.

Let’s talk about Qualifications and Experience

Required:

• Leverage strong technical expertise to translate complex requirements into actionable product features.
• Deep understanding of APIs and data query
• Demonstrate strong collaboration and communication skills to work effectively with cross-functional teams.
• Apply analytical skills to conduct market research, competitor analysis, and performance monitoring.
• Exhibit leadership in managing the product lifecycle and driving product enhancements.
• Demonstrates "drives collaboration" by building trust and strong partnerships to achieve shared goals.

Preferred:

• Experience working in digital product management, especially in healthcare or payment solutions.
• Familiarity with digital channels such as SMS, email, web, and mobile integrations.
• Familiarity with Microsoft tech stack and API frameworks.
• Prior experience with product roadmapping and agile delivery methodologies.
• Prior experience delivering AI/ML capabilities to market.

We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees have Flexible Time Off (FTO), receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members. 

Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills. 

At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  A reasonable estimate of the current range for this position is: $118,000 - $148,000 - $178,000.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.