Sr Supply Chain Digital Product Manager
IntuitiveCompany Description
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.
Job Description
Primary Function of Position
This position reports to the Source COE Leader and is responsible for defining, launching, and continuously improving Intuitive’s Supply Chain Collaboration platform. The Senior Supply Chain Digital Product Manager serves as the enterprise-level owner of the product vision, roadmap, user experience, and adoption strategy.
This role sets digital standards, maps user journeys across buyers, planners, and suppliers, and drives cross-functional alignment with IT, Supply Chain Operations, and external partners. The purpose of this role is to deliver a seamless and effective digital collaboration experience that improves supply continuity, reduces friction, and supports operational efficiency across the global supply chain.
Essential Job Duties
Establish the product vision, roadmap, and measurable success metrics for the collaboration platform.
Lead implementation and scaling of the platform, ensuring alignment with enterprise supply chain needs.
Create and maintain user journey maps to identify pain points, simplify workflows, and guide product priorities.
Define and track key success metrics—including adoption, satisfaction, cycle times, and exception reduction.
Translate business problems into clear product requirements and prioritization frameworks.
Provide guidance on UI/UX improvements that enhance usability and remove friction for internal users and suppliers.
Partner with IT to ensure system capabilities, integrations, and releases align with user needs and business goals.
Manage vendor relationships to ensure delivery quality, roadmap alignment, and timely issue resolution.
Lead communication, onboarding, and change management efforts that support enterprise-wide adoption.
Serve as subject matter expert for supply chain digital collaboration, influencing standards and practices across COE.
Qualifications
Required Skills and Experience
Minimum 10 years of experience in digital product management, enterprise platforms, or supply chain technology.
Demonstrated success leading end-to-end product lifecycle for complex, multi-team digital tools.
Strong analytical capability in mapping customer journeys, diagnosing systemic issues, and defining KPIs.
Proven ability to influence cross-functional teams and drive clarity across IT, operations, and supplier interfaces.
Excellent communication skills, including executive-ready framing, concise storytelling, and clear decision rationale.
Required Education and Training
Bachelor’s Degree required (Business, Supply Chain, Information Systems, Engineering, or related discipline), or equivalent relevant work experience.
Formal training in product Management fundamentals (e.g., Pragmatic Institute, General Assembly, or similar accredited programs), or equivalent demonstrated experience.
Training or direct experience with Enterprise Software Implementation methodologies or frameworks.
Familiarity with User Experience (UX) or Customer Journey Mapping principles.
Preferred Skills and Experience
Practical knowledge of supply chain software (such as E2Open, Blue Yonder, One Network, iValua, SAP Ariba, Coupa, etc.) or similar enterprise collaboration tools.
Certified Scrum Product Owner (CSPO)
Agile or Lean certification (PMI-ACP, SAFe, etc.)
APICS/ASCM certification or related Supply Chain certification
Additional Information
Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.
Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.
Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).
For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.
We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.