Sr. Product Owner (Client Experience)

As the Senior Product Owner for Client Experience, you'll be at the forefront of a major priority for T Rowe Price's Individual Investor growth strategy. We are seeking someone with strong financial acumen that's passionate about improve investors' financial outcomes and driving business results. You'll be responsible for leading cross-functional teams to bring to life that multi-year vision. Products are complex and may be used across multiple business units. This senior product owner will be expected to apply comprehensive knowledge of clients, the company, products, competitors, and regulatory environment to enable the organization with solutions that deliver business results. You will lead complex product road maps inside and across business units and ensures alignment with business strategy. You will be expected to demonstrate a high degree of commercial judgment; negotiates regularly with management and business stakeholders, providing insights and recommendations on the strategic priorities for distribution enablement. Finally, you'll be expected to communicate metrics, milestones, and/or status to stakeholders inside and outside business unit.

Responsibilities:

• Product Vision and Strategy Development —Develops and maintains a clear vision for the product family or enterprise product, including technology, competitive, and internal strategic perspectives. Establishes road map for assigned product(s). Contributes to the technical direction and conducts relevant research to inform enablement strategies. Leverages quantitative and qualitative research to establish and communicate the product and product family vision as well as the overall design and delivery strategy.

• Achieves Business Results for Product Family or Enterprise Product —Through leadership of a cross-functional team, which could include marketing, technology, design, and other business unit subject matter experts, ensures products meet and/or exceed standards for business performance, client satisfaction, compliance, and operational efficiency by closely monitoring, analyzing, and interpreting the metrics to assess the performance of products against key performance indicators (such as sales, new accounts, lead and referral generation, etc.). Develops and implements strategies and tactics to meet the desired business objectives for assigned product(s).

• Resource Allocation — Helps to ensure the firm’s investment is maximized across the range of assigned products. Reallocates budget as needed to ensure the highest-value initiatives are appropriately funded. Partners across function to ensure business and technical teams are resourced with top talent to sustain high-quality product development.

Qualifications:

Required:

• Bachelor's degree or the equivalent combination of education and relevant experience and 8+ years of total relevant work experience

• Demonstrated experience developing client experience service products in the Financial Services, Asset Management, Wealth Management and/or Advisory industry

• Familiarity with Agile frameworks

Preferred:

• A-CSPO® and/or SAFe® certified

• CPA accreditation

• MBA or relevant work experience equivalent

• Established industry network

• Experience stewarding external suppliers and agency relationships

FINRA Requirements

FINRA licenses are not required and will not be supported for this role.

Work Flexibility

This role is eligible for full time remote work.

Base Salary Ranges

Please review the job posting for the location of this specific opportunity.

$120,000.00 - $205,000.00 for the location of: Maryland, Colorado, Washington and remote workers
$132,000.00 - $225,000.00 for the location of: Washington, D.C.
$150,000.00 - $256,000.00 for the location of: New York, California

Placement within the range provided above is based on the individual’s relevant experience and skills for the role.  Base salary is only one component of our total compensation package.  Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance. 

This job posting is expected to be available until:

12/5/2025

Commitment to Diversity, Equity, and Inclusion

At T. Rowe Price, our associates are our greatest asset. We thrive because our company culture is built on inclusion and because we sustain a work environment where associates can bring their best selves to work every day. The backgrounds, talents, and experiences of our global associates allow us to embrace new ideas and perspectives that move our business priorities forward and enable us to deliver strong client outcomes. Here, you can expect equal opportunity and fair and consistent treatment for all. 

Benefits

T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.