Sr. Product Manager - Roamly

About Roamly

*We are only considering candidates who currently live in or are willing to relocate to the Austin, TX Metro area to work from our office. Relocation assistance is available for qualified candidates.*

Roamly Insurance Group (Roamly), a wholly owned subsidiary of Outdoorsy Holdings, Inc, is the first full stack insurtech for travel enthusiasts with an embedded offering that brings modern-day RV insurance to make owners' vehicles 'rent ready.' Roamly provides a suite of unique digital insurance products that eliminate the commercial use exclusion clause that prohibits online renting activity. Roamly enables marketplaces to embed and offer a broad array of insurance products – such as rental insurance, trip and travel insurance, and pet insurance, among other offerings – directly to customers through simple booking flows. Additionally, the insurtech markets personal and professional insurance products to peer-to-peer and marketplace businesses. For more information, visit www.roamly.com.

About The Role

In this role, you'll spearhead the optimization of product performance and operational excellence across multiple products in our consumer portfolio (Roamly RV and F&I protections). Working closely with the Head of Product, you'll dive deep into our core offerings while crafting seamless user experiences that drive measurable results.

Who you are

• Startup Enthusiast: You thrive in fast-paced environments where priorities shift quickly and you're energized by building products that solve real customer problems
• Customer Advocate: You're genuinely curious about customers' experiences and passionate about creating solutions that make their lives easier
• Technical Aptitude: You have a solid understanding of insurance products, workflows and technology and can effectively communicate with engineers about technical concepts and constraints
• Self-Starter: You take initiative, identify opportunities, and drive projects forward without constant direction
• Collaborative Team Player: You work effectively across departments and understand that great products come from diverse perspectives
• Detail-Oriented: You sweat the small stuff that makes products truly exceptional, while keeping the big picture in mind
• Adaptable and Resilient: You're comfortable with ambiguity and view challenges as opportunities to learn and grow
• Data-Driven Decision Maker: You rely on evidence and metrics to guide product decisions, but also understand when to trust your instincts
• Exceptional Communicator: You can clearly articulate complex ideas to different audiences, from engineers to executives to customers

Your work at Roamly

• Assist in the complete product development lifecycle from conception through launch, working directly with the Head of Product to define requirements and priorities
• Take ownership of your assigned products, ensuring quality delivery and business outcomes while maintaining a scrappy, results-driven approach. 
• Monitor product performance and recommend changes and/or enhancements to leadership
• Create exceptional digital experiences that boost conversion rates through data-informed research and experimentation
• Demonstrated experience incubating new solutions, ideas, and strategies through technology, and doing what it takes to bring those ideas to market quickly and on-time.
• Contribute to strategic initiatives and special projects as directed by the Head of Product, helping to shape the future direction of our product offerings and organization
• Build strong, collaborative relationships with stakeholders, ensuring product decisions align with strategic objectives and contribute to long-term business success.
• Write clear and easy-to-understand user stories that effectively translate business objectives into development priorities
• Support agents and claims on product questions or troubleshooting customer inquiries
• Coordinate with business members and engineering on resolving day-to-day system issues
• Identify and engage key stakeholders to incorporate their most valuable requirements into your product roadmap
• Collaborate with Finance, Accounting and Analytics to ensure accurate insurance reporting

Required

• Bachelor's degree in Business, Finance, Computer Science, or related field, or equivalent practical experience
• 8-10 years of personal line insurance experience. Commercial line insurance is a plus. 
• 8-10 years of digital product management with a proven track record of success
• Knowledge of insurance product, operations, and financial metrics as well as how state regulations impact the business
• Experience in insurtech, MGA or traditional insurance carriers.  
• Familiarity with agile development methodologies
• Experience with project management tools (Jira, Confluence) and Google Suite tools (Docs, Sheets, Slides)

Preferred:

• Experience with analytics tools (Mixpanel or similar)
• Experience with A/B testing platforms (Optimizely or similar)
• Design tool experience (Figma)
• Knowledge of payment processing platforms (Stripe)
• Experience with user research or UX design principles
• Basic technical knowledge (SQL, HTML, CSS, JavaScript)

Benefits & Perks:

• Opportunity to contribute to a high-growth, mission-driven company
• Competitive salary and equity in one of the world's fastest-growing companies
• Comprehensive health and welfare benefits - Employee premiums covered in full by Roamly!
• 401(k) match to help secure your future
• Flexible PTO to promote work-life balance

The approved pay band for this role is $165,000 - $185,000 DOE + equity in a rapidly growing start up.