AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, weβre the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain β and weβre looking for talented people who want to help.
Youβll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Youβll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youβll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
We're seeking an experienced Technical Program Manager to lead the evolution of our data center build management platform. You'll oversee the transformation from our legacy system to a next-generation solution that serves as the single source of truth for build date management, from project initiation through service capacity readiness.
The successful candidate will drive standardization and integration of processes currently fragmented across multiple systems, emails, and spreadsheets. You'll work with cross-functional teams to establish unified workflows, automate manual processes, and provide comprehensive visibility across the entire build lifecycle.
In this role, you'll coordinate with 25+ milestone owner teams including construction, power & cooling, controls, and commissioning specialists. Your responsibilities will span managing complex dependencies across campus, site, and room-level projects while ensuring seamless integration with partner systems like Salesforce and Procore.
The ideal candidate will be a strong communicator with proven ability to influence without authority. You'll need technical aptitude to understand mechanical/electrical engineering concepts, combined with program management expertise to drive schedule adherence and eliminate non-value-add activities. Your analytical skills will be crucial in identifying optimization opportunities and designing solutions that accelerate project delivery.
Required qualifications include experience with project management tools, data visualization platforms, and systems integration. Knowledge of data center operations and construction management is highly valuable. Most importantly, you should be comfortable with ambiguity and capable of driving clarity across competing priorities.
Success in this role means improving build predictability, reducing manual processes, and establishing standardized practices across global infrastructure delivery. You'll directly impact AWS's ability to efficiently deliver data center capacity at scale.
Experience with MS Office, MS Project and SharePoint required. Familiarity with Tableau, KanBan, Playbook, SQL and systems integration is a plus.
If you enjoy the challenges of deploying highly technical and innovative projects at massive scale, this job is for you!
Key job responsibilities
- Optimize utilization of electrical distribution systems across AWS data center fleet
- Partner with electrical and mechanical engineers across data center (DC) engineering, DC operations, Field engineering teams to drive remediation for underutilized equipment
- Develop and execute SOPs for remediation of oversubscribed electrical distribution systems in partnership with electrical engineering teams
- Work with software development teams to enhance existing software solutions for optimal server rack placement with data center cold aisles to balance loads
About the team
Why AWS?
Amazon Web Services (AWS) is the worldβs most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating β thatβs why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnβt followed a traditional path, or includes alternative experiences, donβt let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereβs nothing we canβt achieve in the cloud.
Inclusive Team Culture
Here at AWS, itβs in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
Weβre continuously raising our performance bar as we strive to become Earthβs Best Employer. Thatβs why youβll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region youβre applying in isnβt listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.