Senior Product Manager – Checkout & Payments

Summary:  We’re seeking a Senior Product Manager to lead the global Checkout and Payments experiences across web and native mobile applications (iOS & Android). In this role, you will drive the product vision, strategy, and execution for seamless, high-conversion checkout experiences, ensuring regulatory compliance and optimizing payment flows in key markets. This role encompasses both frontend and backend product development, allowing for impactful contributions across the full spectrum of the checkout experience. Payment domain experience is essential; however, expertise in either frontend or backend (or both) is welcome. We’re looking for change agents—people who are open to challenges, eager to drive transformation, and committed to pushing boundaries in digital payments.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Lead the global strategy and execution for Checkout and Cart experiences across our US and UK digital products.
• Define and prioritize the product roadmap, aligning with organizational objectives and market demands.
• Drive experimentation and A/B testing to optimize conversion rates and customer satisfaction.
• Ensure robust compliance with global payment regulations (PCI, GDPR, CCPA) and emerging regional legislation.
• Collaborate with cross-functional teams including engineering, point of sale, UX, data, business and legal stakeholders to deliver scalable and resilient solutions.
• Oversee platform-level integrations with third-party payment providers.
• Drive post-launch performance monitoring and continuous optimization through data-driven insights.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional Skills:

• Desire to work in a fast-paced environment.
• Excellent computer skills
• Excellent communication skills
• Ability to multi-task and distinguish high-priority matters
• Excellent reasoning and analytical skills
• Excellent organizational skills.
• Must be self-motivated with a strong ability to prioritize and recognize critical situations that need immediate attention.
• Must be detail-oriented and produce both a high quality and a high volume of work in a timely manner

Education/Experience:

• 7+ years in product management, with expertise in payments, checkout optimization, and eCommerce.
• Proven track record in global product initiatives and regulatory compliance.
• Strong analytical skills with experience in A/B testing, UX insights, and data-driven optimization.
• Familiarity with customer analytics and behavioral data tools.
• Excellent communication and stakeholder management.
• B2C experience driving customer-focused payment solutions.
• Focus on delivery, ensuring timely execution and demonstratable business results.

Certificates, Licenses, Registrations:

None

Language Ability:

Must have good reading, writing, and speaking skills to effectively communicate with studios, managers, and co-workers.

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent, and to develop and interpret charts.

Reasoning Ability:

Perform under pressure and/or opposition at times relying on your own independent judgment and knowledge to decide the best directions and solutions.  

Computer Skills:

Microsoft Outlook, Word, Excel, database software

Supervisory Responsibilities:        

This position has no direct supervisory responsibilities.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The noise level in the environment is moderate. 

Physical Demands:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

While performing the duties of this job the employee is frequently required to stand, walk, sit, and use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.  The vision requirements include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.  The employee is occasionally required to lift up to 50 pounds.