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Senior Product Manager - Billing

Hertz
1 day ago
Full-time
On-site
United States
Senior Product Manager
Description

As a Senior Product Manager on Hertz’s Billing team, you will lead the development of products that deliver a seamless, transparent billing experience for our customers. Your work will focus on building trust in the Hertz brand while reducing exposure to bad debt. You will drive the vision for a modern billing platform, leveraging intuitive, self-service digital experiences to eliminate friction, increase clarity, and reduce customer anxiety throughout the journey.

This role requires strategic vision and hands-on leadership in defining product roadmaps, collaborating with cross-functional teams, and delivering seamless, customer-centric digital experiences. You will collaborate with engineering and design teams to build scalable solutions and ship features in a complex environment. Your role will involve modernizing legacy applications, manage technical debt, and integrating various systems to enhance customer experience.

What You'll Do:

  • Define and prioritize product features that will enable the growth and scale of Hertz's initiatives, which is one of the major priorities of the business. Β 
  • Execute against long-term product roadmap, coordinating with operations, engineering, design, and data science teams both domestically and internationally.Β 
  • Integrate AI tools and features into the product development process.
  • Work closely with the strategy, operations, and go to market teams to ensure there is a consistent and holistic approach from pilot to scaled solutions.Β 
  • Communicate across constituencies: within cross-functional team, broadly within Hertz internally and external to Hertz (customers, partners, candidates, etc.)Β 
  • Ensure that we have a consistent customer focus in our research, planning and decision makingΒ 
  • Articulate and systematically test product hypothesesΒ 
  • Navigate complex decision-making using product data and key performance indicatorsΒ 
  • Identify and implement metrics for estimating the impact of changes to the existing risk management platforms and tools.Β 
  • Identify and implement metrics for estimating the impact of changes to the existing risk management platforms and tools.

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What We're Looking For:

  • Bachelor’s degree in highly quantitative field (Applied Mathematics, Operational Research, Probability and Statistics, etc.) required. Masters’s degree preferred.
  • 5+ years of product management experience required
  • Experience building or managing dynamic pricing systems, pricing experiments, or monetization features in consumer-facing digital businesses
  • Demonstrated ability to translate data and insights into pricing decisions and product features
  • Strong communication skills. You must be able to work with cross-functional partners to gather requirements and explain outcomes
  • Strong product sense. You must be able to align your work with business objectives and make appropriate tradeoffs
  • Learning mentality. You must be able to pick up new skills as needed and demonstrate a curiosity about new technologies
  • Ability to own product strategy, roadmap, and execution for a product of limited to moderate complexity
  • Experience building or managing dynamic pricing systems, pricing experiments, or monetization features in consumer-facing digital businesses.
  • Strong analytical and problem-solving skills, with comfort working closely with Data Science and Engineering teams.
  • Demonstrated ability to translate data and insights into pricing decisions and product features.
  • Proven track record of delivering measurable revenue, margin, or attach rate improvements.

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We expect the starting salary to be around $150,000 with annual bonus and profit-sharing eligibility.Β The actual salary will be determined based on years of relevant work experience

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What You’ll Get:

  • 40% off any standard Hertz Rentalβ€―β€―Β 
  • Paid Time Off
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching.
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness