Senior Product Manager

About us:

Pocket Prep is a leading mobile and web-based learning platform offering efficient and affordable study solutions for professional certifications. We believe that education should be within everyone’s reach. Professional certification exams are often a stressful and expensive barrier to career advancement - Pocket Prep strives to prepare our members to pass with confidence.

Product at Pocket Prep

Our small team is highly collaborative and passionate about helping our customers succeed. We are a bottom-up culture where product teams are empowered to determine the path to results through experimentation and collaboration with strong partners in design, engineering, and marketing. We emphasize accessibility, affordability, and quality in our products.

About the Role

The Senior Product Manager at Pocket Prep will develop game-changing features for our learning platform. This is an exciting opportunity for those with an entrepreneurial spirit and experience or a demonstrated interest in learning science. You’ll bring your passion for education to create experiences that support learning for hundreds of thousands of people trying to improve their life through professional certification.

You will collaborate closely with a talented team of designers and engineers to uncover opportunities, generate creative solutions, and test the best ideas through focused experiments. You’ll become an expert in our customers' needs and market trends, working alongside the VP of Product to shape our strategic roadmap. You’ll manage project lifecycles, keep stakeholders informed, and analyze performance post-launch to ensure continuous improvement. If you thrive in small, highly motivated teams and are driven to make a meaningful impact in education, Pocket Prep is the perfect place for you.

What You Will Do

• Foster a deep understanding of our customer’s needs, pain points, and desires

• Develop and maintain a strong understanding of the competitive landscape

• Partner with cross-functional teams, including engineering, design, marketing, and content to build and iterate on features that engage adult learners and support long term retention

• Manage projects through the product development lifecycle from idea through release

• Maintain the product roadmap and keep the company informed on all things related to your projects

• Identify key performance indicators for the projects you work on, and monitor and report on those KPIs as the product is improved over time

• Train customer support and the sales team on feature updates

About You

We’re looking for someone who has the following:

1. Required

   1. Familiarity with continuous discovery or empowered product team models

   2. At least 5 years in a product management role

   3. Experience using data analytics to drive product improvements

   4. Experience or demonstrated interest in learning science

   5. Located in the Durham, NC area

2. Preferred

   1. Experience conducting user research

   2. Familiarity with the Atlassian suite

And exhibits the following qualities:

1. Great communication, collaboration, and active listening skills

2. Utilizes an ethical, data-driven and humanistic approach to decision making and negotiation

3. Prioritizes product quality over delivery speed

4. High emotional intelligence

5. Minimizes scope creep and keeps the team focused on the core goal

6. Ability to thrive in a small team environment

You are also excited about our culture:

• Embrace a spirit of improvement and welcome feedback

• Choose curiosity instead of judgment

• Share your opinions and perspectives, and kindly disagree when you see things differently

• Craft is important to you; You prefer to do things well instead of rushed

• Love for continued learning individually and as a team, as well as making education more accessible for others

Benefits:

• Stability: We're 10+ years old, 100% profitable without investor backing, and we continue to have year-over-year growth.

• Work/Life Balance: Freedom to live your life while accomplishing something awesome for everyone in education. Flexible PTO and a 3-week company-wide holiday break from mid-December through New Year.

• Competitive Compensation: Generous profit-sharing program and base pay.

• 100% Healthcare: We cover all of our employees' healthcare premiums because we are invested in your well-being. We also cover 80% of dependents.

• Remote Flexibility: You can work where and when you are most effective. We have an office in downtown Durham and are supportive of remote work options.

• Give Back: We are active participants in our communities through volunteer partnerships with local nonprofits. We offer VTO (volunteer time off) for independent engagement with your community.