Senior Product Manager
Cast & CrewAbout Us
At Cast & Crew, we’ve empowered creativity and supported the global entertainment industry for decades. Together with our family of brands - Backstage, CAPS, Checks & Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies – we operate as a combined entertainment technology and services provider offering industry standard screenwriting accounting software, digital payroll products, data & reporting, and a host of creative tools. The industry continues to move faster than ever, and the need for our expertise, our technology, and our people has never been greater. We are a production’s best ally every step of the way. #OneCastOneCrew
Position OverviewThe Sr. Product Manager is responsible for building high-quality and timely solutions to solve complex business problems. As a Sr. Product Manager, you will build easy-to-use and scalable product solutions to support business growth for customers and internal stakeholders alike.
We are looking for a dedicated, ambitious and self-driven Sr. Product Manager. In this role, you will work closely with our customers and internal stakeholders to provide elegant solutions that solve real business problems and delight users. You will gain a deep understanding of our platform, our payroll systems and our processes which you will use to assist in defining the overall vision, roadmap and strategy of the product.
Core Responsibilities
Product Strategy & Vision
Define and drive the product strategy and vision for your product based on good judgement combined with heavy user research, stakeholder interviews and analytics, ensuring alignment with broader company goals
Develop comprehensive strategies for major features or products, including market positioning and competitive differentiation
Product Management & Delivery
Build and maintain a high-value, feature-rich product roadmap with deep understanding of product relationships, integrations and system functionality
Work with internal and external stakeholders to understand business needs, articulate use cases, and define clear product requirements through detailed user stories, PRDs, and other key artifacts
Prioritize and manage an agile backlog in a demanding environment, working iteratively to continuously improve and optimize the product after delivery
Plan releases proactively with technical counterparts, making scope adjustments as needed to keep delivery on track
Cross-Functional Collaboration & Leadership
Collaborate with cross-functional teams (Sales, Customer Success, Implementations, Support, Payroll Operations) to gather feedback and coordinate initiatives, proactively identifying dependencies and potential conflicts
Partner strategically with department heads across Sales, Marketing, Customer Success, Finance, and Operations on competitive positioning, go-to-market strategies, and understanding their priorities
Work closely with UX Design and development teams to ensure clear communication of requirements and direction for optimal user experience
Research, Data & Customer Expertise
Leverage internal SMEs and conduct strategic research to develop deep understanding of customers, their workflows, and business needs
Analyze data to identify insights and diagnose issues, making informed product decisions that create value for users, the product, and company
Maintain broad product knowledge across multiple areas and stay informed about entertainment industry trends to guide investment decisions
Product Launch & Go-to-Market
Lead comprehensive launch strategies including competitive positioning, customer segmentation, sales enablement materials (FAQs, demo scripts), and success metrics
Coordinate launch timelines with Product Marketing and Sales teams, measuring adoption metrics and optimizing post-launch performance
Technical Leadership & Quality
Lead large-scale, cross-functional product initiatives including complex system integrations
Assist with user acceptance testing and provide clarification for defect resolution, ensuring high-quality product delivery
Success Metrics & Expectations
Own a major product area or multiple interconnected features serving core user needs
Drive significant influence on business metrics like retention, engagement, or revenue for your product area
Serve as a go-to resource for product knowledge and customer expertise
Successfully lead complex, cross-functional initiatives with minimal oversight
Key Qualifications
Bachelor's degree in a relevant field required
4+ years' senior product management experience building enterprise SaaS products
Experience with file and other asset management platforms strongly preferred
Effective at leading through influence across multiple competing stakeholder groups, with superior communication skills, both written and as a presenter
Ability to translate technical or analytics concepts for a business audience
Experience navigating and working with complex platform integrations
Technical familiarity and/or ability to acquire in-depth knowledge of asset management principles such as data indexing, OCR and cloud storage across variety of cloud technologies (e.g., Azure, AWS)
Strong execution-focus and ability to create an actionable plan amongst a certain degree of ambiguity
Detail-oriented with excellent problem solving and decision-making skills
Preferred Qualifications
Working knowledge of payroll, HR, accounting and entertainment industry highly preferred
Experience with user research methodologies, hypothesis testing, and UX collaboration
Track record of successful product launches with measurable business impact
Special Work Conditions
Sedentary -- Involves sitting most of the time but may involve walking or standing for brief periods of time. Some positions may entail exerting up to 15 lbs. of force occasionally and/or a negligible amount of force to lift, carry, push, or pull.
Benefits
Cast & Crew provides a comprehensive package of employee benefits including: Medical, Dental, Vision, PTO, health and wellness programs, employee discounts, and more! Note: Cast & Crew benefits are subject to eligibility requirements.
Cast & Crew is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
CA residents
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