Senior Manager, Product Owner Learner Experience Platform (LXP) and Learning Agent

ROLE SUMMARY

The L&D Product & Services Team is responsible for delivery of Pfizer’s Learning Technology Ecosystem which aims to empower learners to succeed today and seize tomorrow’s opportunities through an innovative and engaging learning experience which accelerates business outcomes for Pfizer.  Three focus areas for achieving this vision are the Learner Experience, Content Owner Experience and Learning Insights.

The Learning Experience Platform (LXP) and Learning Agent Product Owner is responsible for helping to set the vision, strategy, and overall success of the LXP and agent. These experiences and services are key to ensuring a timely and streamlined response to meet critical business needs and ultimately deliver an exceptional experience for the learner.

The Product Owner contributes to helping to guide the strategic direction of LXP and learning agent. This individual is tasked with discerning the most impactful challenges to address, balancing a forward-thinking vision with immediate opportunities, customer needs, and sound business judgment, while also managing everyday product concerns. They are a key contributor to the vision and trajectory for the solution's entire lifecycle. This individual will help define the value (the rationale behind our efforts), the scope (the specifics of what will be accomplished), and the roadmap (the timing of our actions), to deliver a significant solution, in close collaboration with other agile teams and product owners.

This role is responsible for building strong relationships with relevant stakeholders to ensure that the product roadmap delivers set vision and metrics and are aligned with the overall Enterprise strategy.​

ROLE RESPONSIBILITIES  

• For the LXP and Learning Agent, responsible for the entire life cycle management of a technology/digital product or type, including purpose, definition, design, planning, development, prototyping and testing
• Applies design thinking techniques (e.g., user stories, wireframing, prototyping) to define product features; develops the roadmap based on effort sizing and overall value to the business
• Collaborates with development teams and the business for sprint reviews
• Uses team scrum/agile development techniques (continuous delivery, field trials) and tools for team collaboration, product testing, issue tracking and backlog management
• Helps to develop product vision and objectives.
• Translate product vision, and business and user needs into prioritized user stories for the product backlog of new features and/or enhancements.​​ Experience working directly with users/stakeholders to co-design solutions in context including creation of wireframes and prototypes.
• Demonstrated ability to own solutions from discovery through deployment and adoption
• Organize product demos and prioritize backlog with agile team.
• Works with Product Managers, and cross-functional Agile teams to deliver against OKRs.
• Track metrics (e.g., Objectives & Key Results) and build reports to measure progress.
• Deliver ongoing initiatives and releases for efficiency, and improved user/product experiences leveraging user centric design principles and data.
• Apply compliance requirements within scope of responsibility, and ensure PDLC documentation, system configuration and compliance activities are up to date as required.
• Collaborate with Pfizer Digital/Business QA, Legal and Compliance to perform risk analysis, lead efforts to resolve quality issues as necessary.
• Develop and manage Communications, Training and Documentation.
• Develop and manage administrative and operational support policies and processes.

BASIC QUALIFICATIONS

• A curious and highly motivated self-starter who can work effectively across cross-functional teams and can independently drive progress with proper planning and management​.
• 6+ years’ experience in the Information Technology space with a BA/BS or equivalent.
• Experience with product management.
• Experience in pharmaceutical or healthcare industry a strong plus.
• Passion for creating user-centric digital and interactive experiences​.
• Direct experience working in Agile/Lean Development methodology.
• A strong communicator with great written and verbal skills​.
• Up to date and knowledgeable about the latest trends, innovations and best practices in the Learning Technology space.
• Experience successfully contributing to and executing against product visions, strategies, and roadmaps that achieve goals and outcomes​.
• Exceptional at working with and analyzing user metrics and turning them into actionable insights, including the use of A/B testing and analytics platforms.​
• Up to date and knowledgeable about the latest trends, innovations and best practices in the digital space and AI
• Understanding of AI system behavior and limitations (accuracy, latency, cost)
• For Learning Agent specifically,
  • Crafting clear, structured, and goal-oriented instructions to guide agent behavior, including defining persona, constraints, and output formats.
  • Understanding agent architectures. 
     

PREFERRED QUALIFICATIONS

• Demonstrated success developing, implementing, and maintaining strategic initiatives at increasing levels of responsibility
• Proven experience with implementing learning and development of technical solutions (Degreed, AI agents, etc.).
• Demonstrated ability to produce positive outcomes working in matrixed teams that span multiple functions.
• Certification in Agile and Scrum development practices is a plus​.
• Experience in working with geographically distributed teams preferred​.
• Strong communication skills with ability to align the organization on complex technical decisions​. 

 
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

• Occasional additional hours in the evening or weekends as necessitated by workload, project timelines, or meetings with global vendors and peers.
• Domestic and International travel up to 20%.

Work Location Assignment: Hybrid

Last Date to Apply for Job: 7/3/2026

The annual base salary for this position ranges from $124,400.00 to $207,400.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States. This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

Information & Business Tech