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Senior Gift Card Program Manager

MGM Resorts
Full-time
On-site
Las Vegas, Nevada, United States
Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
MGM Resorts International is seeking a Senior Manager to lead our Gift Card Program, part of our Loyalty Marketing team focused on financial partnerships. This high-impact role blends marketing, analytics, operations, and vendor management, offering the opportunity to build a best-in-class program that drives revenue and brand loyalty across our iconic destinations.


THE DAY-TO-DAY:

  • Own and manage the full gift card lifecycleβ€”including operations, compliance, and marketing strategy.

  • Develop and execute multi-channel campaigns in partnership with Brand Marketing, PR, Paid Media, and Property Marketing teams.

  • Lead promotions and drive sales growth across online, in-store, 3rd-party retail, and B2B distribution channels.

  • Act as the primary point of contact for internal stakeholders and external partners, including our third-party gift card processor.

  • Pull, analyze, and interpret performance data by channel to evaluate campaigns and identify opportunities for optimization.

  • Host monthly business reviews to share insights with senior leadership, including performance metrics such as activations, redemptions, and incremental spend.

  • Manage the program’s annual operating budget and track KPIs.

  • Occasionally travel to MGM Resorts properties to support onsite marketing efforts and train teams on the gift card program.

THE IDEAL CANDIDATE:

  • 5+ Years of Prior Relevant Experience

  • Strong data and reporting skillsβ€”must be comfortable pulling reports and working in Excel to uncover insights.

  • Experience leading cross-functional projects with teams like IT, Legal, Compliance, Finance, and Operations.

  • A self-starter who thrives in a fast-paced, high-volume environment.

  • Comfortable working remotely, but must be based in the Las Vegas area and able to visit properties 1–2 times per month.

  • Experience in the gift card or financial partnerships space is a plus.

THE PERKS & BENEFITS:

  • Prioritize your wellness, access programs crafted to nurture your mental and physical health.Β 

  • Enjoy unbeatable discounts on hotel stays, dining, retail, entertainment, and exclusive partner perks for travel, tech, and beyond!Β 

  • Savor delicious meals for free in our employee dining room.Β 

  • Park with easeβ€”whether you're on or off shift, it's free!Β 

  • From healthcare to financial support and generous time-off options, we’ve got you covered.Β 

  • Elevate your career with development programs, connect through networking events, and make a difference with community volunteer opportunities.

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.Aspx?RequestID=b4620adf6997

Are you ready to JOIN THE SHOW? Apply today!