Senior Director of Product Management – Inventory and Order Management Systems

Fanatics is seeking a strategic Senior Director of Product Management to lead enterprise Order Management, Inventory Management and Procurement systems across its global retail ecosystem, including e-commerce, wholesale, manufacturing, and brick-and-mortar channels. This role oversees a mid-to-large team of product managers and drives the vision, strategy, and execution of scalable, omnichannel solutions. The technology stack includes both commercial platforms (e.g., Manhattan OMS, SAP, Oracle Retail) and internally developed applications.

How You Will Make an Impact (Job Responsibilities) 

• Strategic Product Leadership: Define and champion a long-term product vision for enterprise order and inventory systems that aligns with Fanatics’ business goals, as well as pathways to integrate acquired companies. Translate strategic objectives into actionable roadmaps that support omnichannel fulfillment, global inventory accuracy, and scalable operations. 

• Portfolio & Program Oversight: Lead a diverse portfolio of product initiatives, balancing immediate business needs with long-term platform evolution. Manage large-scale programs such as the wholesale order-management re-platform for our complex, global first-party brands / wholesale business, as well as buildout of our enterprise inventory platform, ensuring timely delivery, budget adherence, and measurable business impact. 

• Cross-Functional Collaboration: Partner with engineering, supply chain, warehouse operations, merchandising/planning, finance, and sales/account management teams to ensure product solutions are tightly integrated with business processes. Facilitate alignment across departments to drive seamless order orchestration, inventory control and visibility and procurement. 

• Technology Integration & Vendor Management: Oversee a hybrid ecosystem of commercial and custom-built systems. Guide integration strategies between OM, ERP, WMS, inventory, selling and dependent platforms and line-of-business applications. Leverage expertise in platforms like Manhattan Active Omni, SAP, and Oracle to inform build-vs-buy decisions and optimize vendor relationships. 

• Data-Driven Product Decisions: Establish and monitor key performance indicators such as order cycle time, fill rate, inventory turnover, and stock accuracy. Use analytics to prioritize enhancements that improve operational efficiency, customer satisfaction, and financial performance. 

• Innovation & Market Awareness: Stay ahead of industry trends in retail supply chain and inventory management. Evaluate emerging technologies (e.g., AI forecasting, RFID, distributed order management) and pilot innovative solutions that enhance Fanatics’ competitive edge. 

• Team Leadership & Development: Build and lead a high-performing team of product managers and analysts. Set clear goals, provide coaching and mentorship, and foster a culture of ownership, collaboration, and continuous improvement. 

• Executive Communication & Governance: Serve as the primary product evangelist for order management and inventory domains. Communicate strategy and progress to executive stakeholders, manage budgets, and ensure product governance through structured processes and compliance standards. 

What You Bring to the Team (Qualifications, Experience and Competencies) 

• Education & Experience: Bachelor’s degree in Business, Computer Science, Engineering, or related field required; MBA or advanced degree preferred. Minimum of 10 years in product management, with at least 5 years in senior leadership roles overseeing product teams and complex portfolios, and ideally within an large, complex apparel retail environment operating wholesale and DTC channels, including first-party apparel manufacturing.  

• Domain Expertise – Order Management: Proven experience in implementing and supporting order-management for largescale wholesale, and DTC/ecommerce retail environments. Should have deep expertise in wholesale order-management concepts such as order-capture mechanisms/products (EDI, API, B2B portal) for a wide range of wholesale customers, complex customer price-agreements and operational profiles, CRM, AR/payment terms, trade-compliance, integration with allocation, production/sourcing, supply-planning, transportation, inventory and financial systems, work-order-management, make-to-order, make-to-inventory as well as a integration into a heterogeneous network of owned/operated and third-party consolidation and fulfillment locations and partners. Should have similar deep understanding of order-management for ecommerce, and capable of leveraging common/shared capabilities between ecom and wholesale to form a cohesive pan-channel order management product strategy. Ideally has led and/or supported internally-built OM platforms, and has strong understanding and experience working with commercial order management solutions such as SAP, Manhattan DOM, Retek, Blue-Yonder, as well as emerging players and trends in this space. 

• Domain Expertise – Inventory: Experience in implementing and supporting pan-enterprise inventory platforms/solutions within a largescale wholesale, and DTC/ecommerce retail environment, ideally specialized in first and third-party apparel. Should have deep expertise is all aspects of inventory operations, as well as concepts and capabilities such as near-real-time inventory visibility, inventory lifecycle operations (purchase/transfer/return order management), segmented visibility based on inventory/title ownership, VAS, LOT/origin, quality, etc, and financial recording and costing of inventory.  

• Domain Expertise – Procurement & Purchase Order Management: 
  Experience in implementing and supporting pan-enterprise procurement and purchase order management platforms/solutions within a large-scale wholesale and DTC/ecommerce retail environment, ideally specialized in first- and third-party apparel. Should have deep expertise across the full procurement lifecycle, including supplier enablement and onboarding, purchase order creation, change management and versioning, confirmations, ASNs, exception handling, and supplier-driven collaboration. This includes strong understanding of supplier portals and EDI/API integrations, contract and cost management, lead-time and capacity management, inbound visibility, compliance workflows, and accruals, as well as the financial alignment of purchase orders with inventory, accounts payable, and landed cost accounting. 

• Technical Acumen: Strong grasp of software development methodologies (Agile, Lean) and systems integration. Familiarity with commercial platforms such as Manhattan OMS, SAP Order Management, and Oracle Retail is highly desirable. 

• Analytical & Strategic Thinking: Demonstrated ability to use data and analytics to inform product decisions, measure performance, and drive continuous improvement. Comfortable with KPIs, dashboards, and business intelligence tools.  

• Visionary Thinking: Ability to set a compelling strategic direction and adapt quickly to changing business needs. 

• Influence & Collaboration: Skilled at building consensus across departments and influencing stakeholders at all levels. 

• Talent Development: Committed to mentoring and growing team members, fostering a high-performance culture. 

• Results Orientation: Focused on delivering measurable outcomes and driving operational excellence. 

• Innovation & Agility: Embraces change, encourages experimentation, and leads with a growth mindset. 

• Customer Focus: Prioritizes fan experience in all product decisions, ensuring solutions enhance satisfaction and loyalty. 

• Integrity & Accountability: Leads with transparency, professionalism, and a strong sense of ownership. 

At Fanatics, we value transparency and honesty. If you don’t meet every single requirement, that’s okay – we still want to hear from you! We believe in the power of diverse experiences and talents. If you’re excited about the role and confident that you can contribute, don’t hesitate to apply. We’re genuinely interested in how your unique skills and perspective can help us build something amazing together 

What’s In It for You 

• Culture: Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape a our culture that celebrates both individual and team successes. 

• Benefits: We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment. Additionally, we offer flexible time off to help you recharge, along with a competitive 401K plan to support your financial future. At Fanatics, we’re dedicated to supporting you in all aspects of work and life.