DescriptionAre you ready to shape the future of product innovation at JPMorgan Chase? As a Senior Associate - Product Manager, you will play a crucial role in delivering high-quality products that resonate with our clients. Join us to make a meaningful impact by building end-to-end payments product experiences that drive value for our customers through successful product launches and exceptional client experiences.
As a Senior Associate - Product Manager in Connected Commerce, you will be at the forefront of product innovation, guiding the end-to-end product life cycle. You will act as the voice of the customer, developing profitable products that provide customer value. Collaborating closely with cross-functional teams, you will ensure scalability, resiliency, and stability in delivering high-quality products that exceed customer expectations. Your focus will be on building comprehensive end-to-end payments product experiences that align with our strategic goals.
Job Responsibilities:
- Develop and execute a product strategy and vision that delivers value to customers.
- Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
- Own, maintain, and develop a product backlog that supports the overall strategic roadmap and value proposition.
- Build the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.
- Monitor and drive product success through performance metrics, customer feedback, and manage product issues while ensuring compatibility with evolving technologies.
- Maintain comprehensive product documentation and training materials.
- Support Sales, Relationship Managers, and Solutions teams with product expertise and maintain strong stakeholder relationships.
- Support sales presentations, client discussions, and Request For Proposal (RFP) processes.
- Oversee vendor and partner engagements/relationships in collaboration with Payments partner groups.
Required qualifications, capabilities, and skills
- 4+ years of experience in product management or a relevant domain area.
- Advanced knowledge of the product development life cycle, design, and data analytics.
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
- Demonstrated success in product management roles, ideally within the financial services industry.
- Exceptional leadership, communication, and interpersonal skills for driving change and influencing stakeholders.
- Ability to think strategically with a focus on long-term objectives while executing plans methodically.
- Strong commercial aptitude and ability to identify and capitalize on opportunities.
Preferred qualifications, capabilities, and skills
- Experience working in a highly matrixed, complex organization.
- Blend of critical and creative thinking, outstanding communication skills, and ability to inspire and work well with others.
- Experience working effectively in a matrixed environment, with the ability to build and maintain positive relationships across diverse peer groups.
- Bachelor's degree, (MBA preferred), in computer science, business, or related field.