Program Manager (Hybrid)

This role is based in Auburn Hills, Michigan, and follows a hybrid work model, requiring in-office presence three days per week.

Please note: Due to the in-office requirement, we will only be considering candidates that are local to the Metro Detroit area at this time.

Detroit Labs was founded in 2011 with a vision for building digital products, services, and the teams that power them. We create digital solutions that transform the way our clients do business. We build genuine relationships based on respect, trust, and results. We foster a diverse and inclusive culture that values people - providing them with the tools, resources, and support they need to thrive professionally, exceed client expectations, and be themselves at work. We have a variety of client teams we work with ranging from startups to Fortune 500 companies so there are always new and exciting projects going on.

Detroit Labs is looking for experienced Program Managers to join an exciting project with an existing client that drives game-changing automotive technology. This role will work on connected vehicle services for customers owning vehicles with connected capabilities across the USA and Canada. These systems consist of several backend, frontend, and middleware applications. The systems integrate with the connectivity units inside the vehicle, and enable features like the ability to remotely start the vehicle, view parking locations, Alexa voice commands, and many more. As a full time member of our OnSite Business Unit team, we prioritize your individual career growth by providing optional check-in support, a yearly retro, and access to a variety of learning resources to ensure you are always growing and working towards your goals.

Our Application

At Detroit Labs, a member of our team will read over every application (including yours), and will review your resume in addition to your responses to the application questions.

To help us get to know you better, we encourage you to answer these questions genuinely and honestly. We value each applicant and want to learn about the real you. Be yourself in your responses, and our team will look forward to understanding what you can bring to this role!

• 10+ years of experience in IT program or project management
• 5+ years of experience leading mid to large-scale IT projects (e.g., budgets over $2M or teams of 20+), ideally in automotive or related industries
• Experience communicating program or project updates to senior leadership, including C-suite stakeholders, in large/matrixed organizations
• Deep familiarity with Agile methodologies and frameworks (Scrum, SAFe, etc.)
• Experience managing the full system lifecycle, from planning and requirements through deployment and operations
• Working knowledge of modern technology ecosystems—including cloud platforms, APIs, and web services
• Ability to guide and support collaborative, cross-functional teams across diverse and distributed environments
• Comfortable balancing hands-on work with broader strategic planning and program execution
• Skilled at identifying risks early, planning mitigation strategies, and navigating ambiguity to achieve consistent results
• Strong analytical and problem-solving capabilities; able to approach complex challenges with curiosity and confidence
• Clear and adaptable communicator, able to connect with both technical and non-technical audiences
• Familiarity with the automotive industry, experience with connected and/or autonomous vehicles is a plus
• Thrive in dynamic, fast-paced environments with global stakeholders and shifting priorities

Responsibilities

• Lead the successful planning, execution, and delivery of large-scale IT programs, ensuring alignment with business goals and timelines
• Manage program scope, schedules, budgets, risks, and interdependencies, fostering shared accountability and clear visibility across teams
• Facilitate regular program updates, including executive dashboards and briefings, to keep stakeholders aligned and informed
• Partner closely with engineering, product, QA, and operations teams to support smooth and successful program delivery
• Promote Agile principles across teams and encourage continuous learning, adaptability, and delivery excellence
• Support the integration of technical components—including cloud platforms, APIs, and web services—within the program ecosystem
• Foster a culture of collaboration, inclusion, and growth within program teams, support individual development and team cohesion
• Navigate complex organizational structures and vendor partnerships with empathy and clarity to help teams stay unblocked and engaged
• Help define governance structures, operating models, and performance metrics to track progress and ensure program outcomes
• Serve as a central point of accountability for program delivery, maintaining a focus on user impact and business value
• Work a hybrid work schedule, coming into the Auburn Hills office a minimum of three days per week

• The salary range for this role is from $120,000-130,000 commensurate with experience
• Full medical, dental, vision benefits
• 401K contribution options
• Quarterly outings and events
• Paid vacation
• Parental leave program
• Monthly budgets for “team fun” bonding events
• Free lunch for various company meetings and Lunch & Learns
• Access to our mentorship program and employee resource groups (ERGs)
• Volunteer opportunities
• All-company remote-friendly activities
• Plenty of Detroit Labs swag