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Program Manager - Deployment Coordinator

iLink Digital
Full-time
On-site
West Lake Village, California, United States

Job Overview:<\/b>
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We are seeking a highly skilled Program Manager – Deployment Coordinator to lead the nationwide rollout of a large -scale practice management platform across a major U.S. veterinary healthcare network. This role is pivotal in ensuring a seamless, efficient, and scalable deployment across hundreds of locations. The Deployment Coordinator will collaborate with cross -functional teams to plan, coordinate, and execute deployment activities that minimize disruptions and enhance the overall user experience.
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Key Responsibilities:<\/b>
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  • Deployment Planning:<\/b> Develop and manage comprehensive deployment plans for thousands of locations nationwide, including scope, timelines, resources, and risk mitigation strategies.
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  • Cross -Functional Coordination:<\/b> Work closely with Program Management, Product Management, Software Development, IT Infrastructure, Training, and Support teams to ensure alignment and successful execution of deployment activities.
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  • Testing Oversight:<\/b> Ensure all required testing is completed during deployment to guarantee application stability and performance.
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  • Troubleshooting & Issue Resolution:<\/b> Track and resolve issues that arise during deployment, ensuring minimal impact on operations.
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  • Risk Management:<\/b> Identify potential risks and obstacles, implement mitigation strategies, and develop contingency plans to minimize downtime.
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  • Compliance Assurance:<\/b> Ensure adherence to security, privacy, and compliance standards throughout the deployment process.
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  • Other Duties:<\/b> Perform additional tasks as assigned to support successful rollout.
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    Requirements<\/h3>

    Education:<\/b>
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    • Bachelor’s degree in Business, Information Technology, Project Management, or related field (or equivalent experience).
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      Experience:<\/b>
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      • 7+ years of experience in program or project management, with a focus on large -scale technology deployments.
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      • Proven track record of coordinating multi -site rollouts in healthcare, retail, or similar industries.
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      • Experience managing cross -functional teams and complex timelines.
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        Skills & Competencies:<\/b>
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        • Strong organizational and planning skills with attention to detail.
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        • Excellent communication and stakeholder management abilities.
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        • Proficiency in project management tools and methodologies (Agile, Waterfall).
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        • Ability to manage risk and troubleshoot complex issues under tight timelines.
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        • Familiarity with compliance standards related to data security and privacy.
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          Preferred Certifications:<\/b>
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          • PMP, Agile, or equivalent project management certification.
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            Additional Details:<\/b>
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            • Work Environment: Remote with occasional travel to deployment sites.
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