We are seeking an experienced Technical Program Manager to lead the development and delivery of complex technical programs. The ideal candidate will have a strong technical background, excellent project management skills, and the ability to work independently to drive program success. The Technical Program Manager will be responsible for interpreting customer contracts, translating terms into deliverables, and influencing stakeholders to ensure program goals and customer obligations are met.
Key Responsibilities:
- Manage complex technical programs from initiation to delivery, ensuring timely and within-budget completion
- Read and interpret customer contracts, identifying key terms and translating them into actionable deliverables
- Develop and maintain program plans, schedules, and resource allocation plans to ensure successful program execution
- Work independently to identify and resolve program issues, seeking help and escalating when necessary
- Influence stakeholders, including customers, vendors, and internal teams, without direct authority to ensure program goals are met
- Collaborate with cross-functional teams, including engineering, sales, and customer success, to ensure program alignment and success
- Develop and maintain strong relationships with customers, vendors, and internal stakeholders to ensure program success and identify new business opportunities
- Analyze program metrics and provide data-driven insights to inform program decisions and optimize program performance
- Identify and mitigate program risks, developing and implementing risk mitigation strategies as needed
Requirements:
- At least 5 years of technical program management or related experience, with a proven track record of delivering complex technical programs
- Experience reading and interpreting customer contracts, with the ability to translate terms into actionable deliverables
- Strong technical background, with the ability to understand and communicate complex technical concepts
- Ability to work independently, with a strong sense of self-motivation and discipline
- Excellent influencing and stakeholder management skills, with the ability to build strong relationships with customers, vendors, and internal teams
- Sound judgement and willingness to seek help and/or escalate when appropriate, with a strong sense of accountability and ownership
- Excellent communication, project management, and problem-solving skills, with the ability to analyze complex data sets and provide data-driven insights
Preferred Qualifications:
- Bachelor's degree in Computer Science, Engineering, or related field
- Experience with agile development methodologies and project management tools, such as Jira, Asana, or Trello
- Certification in program management, such as PMP or Agile PM
- Experience working in a fast-paced, dynamic environment, with the ability to adapt to changing priorities and requirements
Career Level - IC3