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Product Owner II

PDI Technologies
Full-time
On-site
Alpharetta, Georgia, United States
At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. 

By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy.  We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.

Role Overview:
As a Product Owner II, you will be a critical member of our business and development teams, responsible for driving the product vision and ensuring the successful delivery of high-quality features and functions. You will own the product and development lifecycles, working closely with engineering, marketing, and customer service teams to build a product that meets our customers' needs, and providing input to functional teams on resource negotiation, managing workload, and setting schedules.

Key Responsibilities:

    • Product Ownership: Take full ownership of the product lifecycle from ideation to launch, ensuring alignment with business goals and customer needs.
    • User Testing: Design and conduct user testing sessions to gather feedback and insights, ensuring the product meets user expectations and provides a seamless experience.
    • Payment Processing Integration: Oversee the integration of payment processing systems, ensuring secure and efficient transactions for our users.
    • Data Analytics: Utilize data analytics to inform product decisions, track performance, and identify areas for improvement.
    • Story Writing: Write clear and concise user stories, defining acceptance criteria and ensuring the development team understands the requirements.
    • Subscription Management: Manage subscription models, ensuring a smooth and user-friendly experience for our customers.
    • Stakeholder Collaboration: Work with stakeholders to clearly define their desired outcomes.
    • Customer Support: Collaborate with customer support to identify user issues and manage the maintenance-related needs.
    • Issue Resolution: Drive resolution and customer communication for production issues.
    • Product Evangelism: Understand and evangelize products internally and externally.
    • Subject Matter Expertise: Provide subject matter expertise for Business Development, Program Management, and Marketing teams within the sales cycle.

Qualifications:

    • Experience: Minimum of 3-5 years of experience as a Product Owner or in a similar role, preferably with a consumer-facing application. Preferred experience with transaction processing and subscription-based models and managing recurring revenue streams.
    • Technical Skills: Proficiency in Agile methodologies, user testing, payment processing integration, data analytics, and story writing.
    • Detail-Oriented: Strong attention to detail, ensuring all aspects of the product are thoroughly considered and executed.
    • Self-Starter: Ability to work independently, take initiative, and drive projects to completion with minimal supervision.
    • Communication: Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and effectively.
    • Collaboration: Proven ability to work collaboratively with cross-functional teams, including engineering, marketing, and customer service.

Preferred Qualifications:

    • Familiarity with tools such as Jira, Confluence, and other Agile project management software.
    • Certified Scrum Product Owner (CSPO) or similar certification.

Why Join Us:

    • Opportunity to work on a cutting-edge consumer-facing application.
    • Collaborative and innovative work environment.
    • Competitive salary and benefits package.
    • Professional growth and development opportunities.
PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career.  This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements.  Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.
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