Product Manager High Volume, Vice President

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate.

As a Product Manager in High Volume Hiring, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. In this role, you will collaborate with cross-functional teams and stakeholders to drive and optimize the talent acquisition process, leveraging business intelligence to inform business strategy and personalization efforts. As an individual contributor, you will work independently to gather and analyze data, ensuring that insights are effectively integrated into the product roadmap.

Job responsibilities:

• Define and drive the product vision and strategy for customer lifecycle management, focusing on acquisition, engagement, retention, and loyalty.
• Conduct market research and competitive analysis to identify trends, opportunities, and customer needs. Use insights to inform product development and positioning.
• Develop and maintain a product roadmap that aligns with business goals and customer needs. Prioritize features and enhancements based on impact and feasibility.
• Work closely with engineering, design, marketing, data and customer support teams to ensure successful product development and launch.
• Gather and analyze customer feedback and data to inform product decisions. Use customer insights to drive continuous improvement and innovation.
• Define and track key performance indicators (KPIs) to measure the success of customer lifecycle initiatives. Use data to make informed decisions and optimize strategies.
• Communicate product vision, strategy, and progress to stakeholders at all levels of the organization. Build consensus and alignment around product goals.
• Mentor and guide junior product managers and team members. Foster a culture of collaboration, innovation, and excellence within the product team.
• Apply technical expertise to work with engineering and application configuration teams, driving innovative product solutions, shaping product architecture, and ensuring seamless integration of new features. 

Required qualifications, capabilities, and skills:

• 5+ years of experience in product management, with a focus on customer lifecycle or related areas.
• Proven track record of successfully launching and managing products that drive customer engagement and retention.
• Demonstrated ability to gather, refine, and prioritize product requirements, ensuring alignment with business objectives.
• Strong analytical skills and experience with data-driven decision-making.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate with cross-functional teams.
• Experience with agile development methodologies and tools including Jira.
• Passion for understanding customer needs and delivering exceptional user experiences.
• Proven expertise in backend systems, with the ability to design and deliver scalable, secure platforms for Talent Acquisition.
• Strong focus on automation, leveraging technology to streamline hiring processes and drive operational efficiency.

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization.
• Experience in developing and implementing personalization strategies.
• Ability to adapt to changing priorities and manage multiple goals simultaneously.
• Knowledge of UX principles to ensure that personalization efforts enhance the overall user experience.
• Talent Acquisition experience preferred to enhance strategic insight and drive innovative solutions in hiring.
• Experience building products that leverage AI, intelligent agents, or automation technologies is preferred