Product Manager -Fraud Operations
JPMorganChase
1 day ago
Full-time
On-site
Newark, New Jersey, United States
Description
As a Product Manager in Asset Wealth Management Fraud Management Team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Asset Wealth Management Fraud Management Team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Collaborate with stakeholders on vision and strategic pillars required to deliver new products
- Coordinate and sequence product delivery with cross impacted teams (product, technology and operations) and execute critical path deliverables during product life cycle (discovery, initiation, development and testing)
- Manage success metrics, and understand and communicate prioritization of features, with a mind toward user and business benefits and tradeoffs
- Coordinate project deliverables required for release readiness (NFRs, implementation plan, release management, sign offs) and act as an escalation point for all project resources to support delivery
- Act as a strategic partner to product managers and lean into ownership of certain product features, communicate on behalf of the project and have confidence representing the voice of the product
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Collaborate with product and project managers across the organization to identify best practices and reinforce those techniques through establishment of processes and ceremonies
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Able to analyze opportunities, recommend solutions, and communicate effectively (both verbal and written) to all levels of management
- Ability to manage tight delivery timelines and calmness under intense pressure
- Participation in or management of a new business or product launch in a large organization or startup
- Experience working in agile/scrum teams (including JIRA proficiency)
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Completion of a 4 year college degree
- Financial Services experience strongly preferred; Private Banking, Fraud or related product experience preferred
- Demonstrate solid organizational and project management skills, including strong follow through skills and the ability to manage and prioritize multiple projects, deadlines and workstreams
- Help solve pressing issues through thoughtful, strategic, and pragmatic execution
- Experience defining data requirements and working with structured/unstructured data for analytical/modeling purposes
- Experience authoring and managing Jira work items, including writing clear business requirements and testable acceptance criteria, and maintaining backlog hygiene through refinement, prioritization, and workflow/status management.