Product Manager, Commercialization
Gridware
Full-time
On-site
San Francisco, California, United States
Product Manager
About Gridware
Gridware is a San Francisco-based technology company dedicated to protecting and enhancing the electrical grid. We pioneered a groundbreaking new class of grid management called active grid response (AGR), focused on monitoring the electrical, physical, and environmental aspects of the grid that affect reliability and safety. Gridware’s advanced Active Grid Response platform uses high-precision sensors to detect potential issues early, enabling proactive maintenance and fault mitigation. This comprehensive approach helps improve safety, reduce outages, and ensure the grid operates efficiently. The company is backed by climate-tech and Silicon Valley investors. For more information, please visit www.Gridware.io.
About the Role
We’re looking for a Commercial Product Manager to lead the customer-facing software strategy for our flagship offering: Fault Detection & Localization (FD&L). This includes owning the roadmap for our dashboard, APIs, and outbound alerting systems (email, SMS, and voice).
You’ll work across engineering, field operations, customer success, and external utility stakeholders to make sure Gridware’s core insights are delivered clearly, confidently, and in a way that drives adoption and trust.
This is a high-impact role at the heart of Gridware’s go-to-market motion, and a unique opportunity to help define what “monitoring as a service” looks like in the utility industry.
Responsibilities
- Lead the evolution of our flagship product delivery experience. Own the roadmap for our customer facing dashboard, alerting workflows, APIs, and reporting infrastructure.
- Translate insights into action. Ensure utility users can understand and act on the data we provide—across dashboards, alerts, and integrated tools.
- Build for scale. Evolve early-stage products into configurable, repeatable, and trusted delivery mechanisms that support larger deployments.
- Partner with engineering. Write product specs, prioritize sprints, and work closely with design and engineering to ship high-impact features.
- Drive alignment across teams. Work cross-functionally with Customer Success, Sales, and Operations teams to ensure our products meet customer needs and internal goals.
- Own key metrics. Define and track adoption, engagement, and utility operational outcomes for our software experiences.
Required Skills
- 5+ years of experience in product management, preferably with exposure to B2B or enterprise SaaS
- Experience owning delivery of high-clarity, high-reliability data products, ideally in complex or regulated domains (utilities, energy, hardware/software hybrids, etc.)
- Strong instincts for actionable UX. You know when to simplify, when to ask questions, and how to ship value without overbuilding
- Demonstrated ability to lead cross-functional teams through ambiguity and growth
- Comfortable talking to utility stakeholders, from dispatchers to engineers to executives
- Strong communication and documentation skills; you bring structure to chaos
- Bonus: Experience working with alerting systems, enterprise APIs, or operations tools
This describes the ideal candidate; many of us have picked up this expertise along the way. Even if you meet only part of this list, we encourage you to apply!
Benefits
Health, Dental & Vision (Gold and Platinum with some providers plans fully covered)
Paid parental leave
Alternating day off (every other Monday)
“Off the Grid”, a two week per year paid break for all employees.
Commuter allowance
Company-paid training