Product Manager

Job Description:

We are seeking candidates in Nashville or Tampa to work a hybrid schedule in either office location. Remote candidates will not be considered. Key Responsibilities:

Product Strategy & Roadmap Management

• Lead the development of compliance reporting products and solution plans to enhance the company’s product and services portfolio.

• Analyze market insights, customer needs, and internal capabilities to optimize product roadmaps and resource allocation.

• Monitor competitive trends and develop strategies to strengthen the company’s competitive position.

• Participate in state-level data councils to stay informed on evolving reporting rules and expectations in assigned regions.

Customer & Stakeholder Engagement

• Build and maintain collaborative relationships with key customers, state and federal stakeholders, and industry partners.

• Serve as the primary point of contact for external stakeholders and as the first escalation point for risks and issues.

• Coordinate customer-facing product demos, feedback cycles, and requirements-gathering sessions.

• Partner with sales teams to understand customer reporting needs and support solution alignment.

Solution Design & Delivery

• Translate business requirements into epics and high‑level solution designs for assigned reporting initiatives.

• Work closely with Product Owners to ensure business needs are accurately reflected in user stories and technical specifications.

• Guide and coach cross‑functional teams on workflows, design intent, and reporting solution requirements.

• Work with implementation teams to train and enable compliance reporting solutions effectively.

Go-to-Market Execution

• Collaborate with Marketing to support GTM planning, positioning, and launch execution.

• Ensure internal and external stakeholder readiness for new reporting solutions through communication, training, and process alignment.

• Author customer-facing user guides and documentation for reporting products.

• Oversee solution delivery timelines to ensure all compliance reporting is completed by mandated deadlines.

Qualifications:

Required Experience

• Minimum of 5 years of relevant experience with a Bachelor’s degree; or

• 3 years with a Master’s degree; or

• PhD with no prior experience; or

• Equivalent combination of education and experience.

Technical & Domain Expertise

• Experience with data analytics, state and federal reporting requirements—preferably in healthcare or behavioral healthcare.

• Strong understanding of behavioral healthcare operations, workflows, and regulatory frameworks.

• Depth of knowledge in data schemas, analytics, statistics, data science, or related fields.

• Proven ability to analyze complex or unusual circumstances and apply advanced problem‑solving techniques.

Skills & Competencies

• Excellent customer service, communication, and relationship‑building skills.

• Strong project management abilities with a track record of delivering projects on time.

• Ability to work independently while collaborating effectively with cross‑functional teams.

• Skilled in evaluating complex information, making sound judgments, and navigating ambiguity.

• Comfortable advising senior stakeholders and adapting communication styles to diverse audiences.

Work Style & Impact

This role requires a seasoned product professional who brings strong analytical judgment, independence, and the ability to navigate complex, cross‑functional environments. The Compliance Reporting Product Manager regularly tackles challenges that involve diverse information sources and inputs, using structured evaluation and problem‑solving skills to determine the best path forward. The position interacts frequently with senior internal and external stakeholders, many of whom may not be familiar with the nuances of compliance reporting, requiring clear communication, adaptability, and the ability to influence without authority. Work is performed with a high level of autonomy and is reviewed primarily at key decision points or major project milestones.

Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.