Principal Product Manager

Here at Lower, we believe homeownership is the key to building wealth, and we’re making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience.

With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we’re a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger.

Job Description:

We’re looking for an experienced product manager to lead the development of both consumer-facing and internal tools. You’ll help shape and evolve our proprietary platform, LowerOS—a powerful system that streamlines the mortgage process. LowerOS enables customers to apply for a loan, helps our sales team present tailored financing options, and supports our operations team from approval through closing and beyond. It simplifies a complex, high-stakes process, improving service, reducing costs, and making a real impact on the lives of our customers and employees.

This is an individual contributor role reporting to the EVP of Program and Product Management. You’ll collaborate closely with engineers, designers, and program managers, as well as key stakeholders across sales, operations, and executive leadership. It’s a high-visibility, high-impact opportunity within a fast-growing organization!

What you’ll do:

• Develop deep expertise in the mortgage process to craft high-quality feature specifications for LowerOS and related products, including critical integrations
• Lead effective product discovery efforts, leveraging data analysis and insights from both customer and internal user research
• Define clear goals and success metrics for individual features and broader strategic initiatives
• Continuously shape and prioritize the product roadmap and backlog to maximize business impact
• Drive informed decision-making around scope, priorities, and trade-offs; remove blockers to ensure steady progress
• Build strong partnerships across HQ teams, sales and operations leadership, and executive stakeholders
• Collaborate with program management, internal communications, and training teams to ensure successful feature launches and continuous iteration based on feedback
• Contribute to the evolution of product management practices, tools, and culture within the organization

Who you are:

• 8+ years of product management experience, with a track record of delivering impactful products for both external customers and internal users
• Proven success leading cross-functional teams in a technology-driven organization
• Strong customer orientation; able to deeply understand and advocate for user needs throughout the product lifecycle
• Exceptional analytical and quantitative skills; able to define complex problems, synthesize data, and develop actionable solutions
• Advanced critical thinking and problem-solving abilities; able to navigate ambiguity and drive clarity across teams
• Outstanding communication skills—both written and verbal—with the ability to influence diverse stakeholders, write clear specs, and present compelling product narratives

Location:

With locations in Columbus, OH and Austin, TX we’d love to find someone who is able to work in-person on a hybrid basis. We are open to considering fully remote for highly experienced candidates, with willingness to travel periodically.

Why you’ll love working at Lower:

• You’ll be surrounded by talented, dedicated people who believe in the company’s mission.

• You’ll be able to shape the future of Lower’s user experience.

• You’ll join a locally and nationally recognized best place to work that values promotion from within.

• There is opportunity for professional growth and development.

Plus:

• Competitive compensation plan

• Extended benefit offerings including: Medical/dental/vision

• Paid holidays

• Paid time off

• Parental leave

• Life insurance

• Short- and long-term disability

• 401K with company match

• Discount on home mortgage refinances or purchase

Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.