Platform Product Manager - Senior Associate

JPMorganChase is undertaking an ambitious digital transformation agenda, which builds on the success of the current mobile and online service offerings while investing in innovative ways to deepen customer engagement using digital channels. The ambition is to position JPMorganChase as the undisputed leader in digital financial services and payments to enable us to deliver the highly personalized, real-time experiences for our customers. Join the Product Agility Tools team to develop the next generation of integrated solutions that give agile product teams actionable insights into the health and performance of their product. We’re a cross-functional group that works closely together, and we pride ourselves on delivering best-in-class customer experiences.

As a Platform Product Manager Senior Associate within the Product Agility Tools team, you will be an innovative thought-leader who thinks holistically about business, product, design, technology, data, and analytics.

Job responsibilities

• Partner with the Lead Product Manager to define the product vision, roadmap, engagement metrics and OKRs
• Integrate data analytics, user experience research, competitor/market analysis, and business goals to help drive prioritization of product initiatives
• Refine user stories and epics to ensure work focuses on those with maximum value that are aligned with the overarching product strategy
• Drive scrum cadences in partnership with the scrum master (e.g., sprint retrospectives, sprint reviews, sprint planning, daily scrums)
• Participate in continuous testing and validation of features/functionality ensuring the definition of done is met prior to production deployment
• Collaborate with customer success and UX research and design to understand customer experience pain points, leading to the ideation then development of new or enhanced features

Required qualifications, capabilities, and skills 

• 5+ years of experience or Bachelor’s degree and 2+ years of related product development experience
• Strong problem-solving skills and ownership mindset
• Commitment and self-motivation suitable to a start-up team in a large organization
• Exceptional time management, multi-tasking and prioritization skills
• Ability to work effectively in a highly matrixed and rapidly changing environment
• Excellent interpersonal and communication skills, both written and verbal

Preferred qualifications, capabilities, and skills 

• Strong understanding of, or experience working within, an Agile development framework
• Ability to think strategically, innovate and clearly communicate complex ideas
• Ability to independently influence senior executives and product stakeholders
• Proficiency with product management tools (e.g., Jira, Adobe Analytics, Figma) and BI tools (e.g., Tableau, ThoughtSpot)

Additional Information

Applicants must be authorized to work for any employer in the U.S. We are not able to provide immigration sponsorship or take over sponsorship of an employment Visa at this time.

Final Job Grade level and corporate title will be determined at time of offer and may differ from this posting.

This role does not provide relocation assistance so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hiring.