MDM Product Manager

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Job Summary

As a Master Data Management (MDM) Product Manager, you will own the product vision, strategy, and roadmap for one or more master data domains (e.g., Customer, Product, Supplier). You will leverage your deep understanding of data management, governance, and business processes to drive the development and adoption of high-quality master data products. Your work will directly enable data-driven decision-making, improve operational efficiency, and support digital transformation initiatives across the organization. 

This role requires a unique combination of deep technical understanding of MDM, agile expertise, and exceptional business acumen. Your work will be foundational to enterprise-wide initiatives in data analytics, regulatory compliance, and business process automation.

Responsibilities

Product Strategy and Vision

• Define product vision and strategy for the global MDM platform and its associated data products, aligning with the overall enterprise data strategy

• Develop and execute a multi-year product roadmap based on customer needs, data strategy, and business value. Influence cross functionally to secure funding and operational support based on prioritized master data domains. Communicate the product roadmap, progress, and value delivered in a clear and compelling manner

• Champion data governance through active collaboration with enterprise data governance councils and working groups to enforce data policies, standards, and quality rules across master data domains such as customer, product, and enterprise reference data management

• Analyze market and data trends: Stay current with MDM technology trends, data management best practices, and regulatory changes to identify opportunities for platform enhancement and innovation

Product Development and Delivery

• Lead the agile development process, working closely with Product Owners, Business stakeholders, and cross-functional teams including data engineers, data scientists, architects, and business analysts

• Manage the product backlog, continuously refining and prioritizing features to deliver maximum business value with each release. Work with business leaders, data governance teams, and global process owners to gather complex business needs and translate them actionable technical requirements

• Drive adoption and change management through partnership with global process owners to manage change, drive product adoption, and foster a data-driven culture throughout the organization

• Collaborate with enterprise stakeholders, architecture, and engineering teams to ensure the MDM solution is scalable, reliable, and secure for each initiative and meets requirements for a large, global user base

• Ensure product quality by leading process and data owners through effective User Acceptance Testing and validation efforts to ensure product meets all business and functional requirements

Data Governance and Quality

• Establish and enforce master data governance frameworks, including policies, standards, data ownership models, and control mechanisms

• Define and monitor data quality metrics (e.g., accuracy, completeness, timeliness) and configure automated dashboards to track performance

• Design and implement data matching, cleansing, and validation workflows within MDM and data quality platforms

• Partner with data stewards and business units to manage the end-to-end master data lifecycle, from creation and enrichment to retirement

Stakeholder and Change Management

• Act as the subject matter expert (SME) for master data domain(s), advocating for the product and its value across the organization and serving as the primary point of contact for stakeholders across different business units and regions.

• Ensure effective management of change processes by providing ample communication and lead time to address every possible dependency for all impacted system and dependent processes.

• Effectively communicate complex data concepts and product updates to diverse stakeholders, from technical teams to senior leadership.

• Drive the adoption of MDM solutions and promote a data-informed culture by ensuring users understand the value and proper use of master data.

• Influence and align cross-functional teams by using data-driven arguments and demonstrating the product's impact on business outcomes. 

Qualifications

• Bachelor's degree in a relevant field such as Information Management, Computer Science, or Data Analytics

• 5+ years of experience as a Product Owner in an agile environment, preferably with data-centric products

• 3+ years of direct experience with Master Data Management (MDM) platforms and concepts

• Deep understanding of master data domains, data governance frameworks, data modeling, and data quality principles

• Proven ability to manage and prioritize product backlogs for large, complex enterprise systems in a global setting

• Excellent communication, presentation, and leadership skills with the ability to influence and drive consensus across technical and non-technical stakeholders at all levels

• Experience with standard agile tools like Jira or Azure DevOps

Preferred skills and experience

• Experience with a leading MDM technology platform (e.g., Reltio, Informatica MDM, SAP MDG, Profisee)

• Experience working in a regulated industry, with knowledge of data privacy regulations (e.g., GDPR, CCPA)

• A background in data modeling, data analysis, or related technical discipline

• Proficiency in SQL and a basic understanding of data analysis techniques

• Experience with data quality tools for data profiling, cleansing, and enrichment

• Familiarity with cloud services, APIs, and systems architecture is a plus

Behaviors and traits

• Strong analytical and problem-solving abilities, with a mindset for continuous improvement

• Strategic thinking and a user-centric mindset, focused on delivering maximum business value

• Data-driven decision-maker: Uses metrics and insights to guide product decisions and optimize outcomes

• Empathetic leader: Understands and advocates for the needs of both business users and technical teams

• Strategic and tactical thinker: Can balance the long-term product vision with the day-to-day execution required to get there

• Collaborative spirit: Fosters strong relationships across diverse teams and functions within a global matrix organization

• Problem-solver: Possesses strong analytical and critical thinking skills to resolve complex challenges creatively and effectively

This posting is a new position within our organization.

The targeted pay range for this position in the following location is / locations are:

United States - Dallas Infomart Office DAI : 177,000 - 265,000 USD / Annual

Canada - Toronto Office TRO : 182,000 - 272,000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

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