IT Product Manager, Principal

Your Role

The Application Services team plays a critical role in enhancing customer and technical collaboration while delivering all application development through a Platform and Technology Product Operation Model.  The IT Product Manager, Principal will report to the IT Director, Solution & Delivery Lead. In this role you will be responsible for the development and support of complex technology solutions. This includes interfacing with IT, business, and vendor partners to understand and influence requirements and technical solutions that optimizing for cost, quality, and fit for purpose.

This role specifically is planned to lead solutions and delivery related to our Member & Group Billing services & capabilities area of our Application Services organization.

Your Work

In this role, you will: 

• Develop new product concepts, designs, and/or enhancements to existing product design that reflect business and user needs
• Conduct research and develop a strong understanding of the business' needs, new technologies, technology trends and competitors
• Drive advanced, complex technical product(s) and business issues requiring state of the art technical or industry knowledge
• Invest in product process improvements, utilizing data and organizational strategies to foster and influence change
• Serve as an advocate of product team to Senior Leadership and provides consultation to other product managers
• Provide technical leadership in designing and implementing large-scale, complex enterprise applications requiring high performance and availability. 
• Keep abreast with Agile/Scrum best practices and new trends, with ability to create, manage and prioritize product feature backlog. 

Your Knowledge and Experience

• Requires a bachelor’s degree or equivalent experience and minimum 10 years of prior relevant experience
• Requires mastery level knowledge of job area typically obtained through advanced education combined with experience
• Requires at least 4 years of directly related professional experience as a Product Manager/Product Owner in a Technology capacity
• Requires strong understanding of Agile delivery models and backlog management 
• Requires excellent verbal / written communication, collaboration, analytical and presentation skills
• Preferred healthcare experience in enrollment and billing & payment services.
• Desired experience with AI/ML concepts and tools