O.C. Tanner is the global leader in software and services that improve workplace culture through meaningful employee experiences. Our Culture Cloud is a suite of apps designed to enhance the employee experience with strategic recognition, service awards, wellbeing, leadership, and events that help people thrive at work. Our Culture by Design approach provides expert services to organizations looking to create great workplaces.
Our global team of 1,500 people hail from 58 countries and speak 62 languages. As programmers, researchers, designers, client professionals and craftspeople we create the tech, tools and awards that connect employees to purpose at thousands of companies. Join us as we help people all over the world thrive at work.
Position Overview:
O.C. Tanner is looking for a skilled, data-driven Integrations Product Manager to own and drive product management for key integration areas of our enterprise Culture Cloud platform. Culture Cloud is a unified suite of web and mobile applications that help employees thrive at work by connecting them to purpose, accomplishment, and each other. The Product Manager will play a pivotal role in validating needs and discovering (with Product Design and Engineering team members) employee & team recognition solutions that delight customers and ensure business objectives are met.
Key Responsibilities:
- Own a defined set of platform integration surfaces from intake through launch and iteration.
- Translate partner and internal needs into clear product requirements, technical requirements, and acceptance criteria.
- Partner daily with engineering on API, SDK, and integration design tradeoffs, including data contracts, configuration models, and extensibility.
- Lead integration discovery with partner teams and internal stakeholders to clarify requirements, constraints, and success criteria.
- Drive cross-team execution by managing dependencies, priorities, milestones, and risks.
- Define and enforce integration quality gates, including reliability, security, performance, and documentation readiness.
- Partner with engineering on observability and telemetry to ensure integrations are measurable, supportable, and continuously improving.
- Run integration working sessions, design reviews, and delivery check-ins.
- Support troubleshooting and triage integration issues, contributing to root-cause analysis and learnings.
- Maintain clear, consumable documentation for integration requirements, configuration, and enablement.
- Coordinate release readiness activities, including validation, enablement, and stakeholder communications.
- Contribute data and insights to roadmap planning and sequencing.
- Represent the Platform Integrations team with clarity and credibility in cross-functional and partner forums.
- Focus on specific integration initiatives that include enabling deeper Microsoft ecosystem integrations, easy to install UI widgets, custom client integrations, platform data integrations to enable self-serve reporting, and others.
Learn more about the space we work within: https://developer.octanner.io
Preferred Qualifications:
- 2–4 years of software Product Management (or equivalent) experience
- Strong leadership qualities, including the ability to take initiative and work independently, and to effectively influence cross-functional teams (e.g. Marketing, Sales, UX, Engineering, Customer Success, Support).
- Agility and a bias toward action, with ruthless prioritization skills and accountability for delivering results.
- Experience working closely with customers to define and design effective business (B2B or B2C) solutions that meet their needs.
- Excellent organizational, prioritization, and communication skills, with high attention to detail (sweat the small stuff).
- Solid understanding of modern application design principles and experience applying them to solve complex problems in creative, pragmatic ways.
- Proficiency with product management and agile planning tools (e.g. Jira) and processes.
- Domain experience in HR-related SaaS business applications (e.g. Recognition & Rewards, Continuous Performance, Engagement, Learning & Development) is a plus.
- Strong analytical skills, including the ability to interpret financial and user data to inform product decisions.
- Four-year degree or equivalent experience; MBA or related Master’s degree is a plus.