FLEX Product Manager - Mobile App Loyalty

The Marriott Mobile Product team leads design, development, and innovation on the highly-rated Bonvoy iOS and Android apps used by millions of Marriott customers booking business and leisure stays across 8,000+ hotels and 30+ brands. We are seeking a mobile product manager to lead data-driven personalization and commerce capabilities. Reporting to the Director of Digital Loyalty Product, the Product Manager will play a key role in maturing Marriott’s mobile loyalty experience in support of advancing the Company’s goal of becoming the world’s favorite travel company.

In support of Marriott’s overall mobile growth strategy, this role will partner with key product, design and engineering leaders across the organization to define and own the roadmap for unique growth experiences in the mobile app. This role will develop and execute a data and user-driven strategy for providing our customers a best-in-class digital loyalty experience. Additionally, the PM will lead a cross-functional agile product team to activate against each aspect of that roadmap and strategy.

The person in this role will be comfortable leading and managing communication across the broader organization for all aspects of the mobile roadmap that pertain to these unique capabilities and experiences. An ideal candidate will be a true data-driven digital product manager who relentlessly pushes to understand customer needs, balance user value with business value, and continually partner and prioritize in a complex and fast-paced environment. This person will be able to navigate both strategic and tactical business, design and engineering challenges seamlessly and will serve as a key partner across the broader Marriott organization with a diverse set of internal stakeholders.

A successful candidate will bring experience in mobile product management as well as demonstrated, successful delivery in an enterprise setting. Additionally, an ideal candidate will have an understanding of direct to consumer digital and mobile products, personalization, a global growth mindset, a collaborative team spirit, and a passion for delivering amazing mobile experiences that consumers love.

Key Responsibilities:

• Lead a hybrid agile team, including offshore developers, to deliver Android-native loyalty features while ensuring seamless coordination across time zones and alignment with Marriott’s broader digital and loyalty strategies.
• Own and evolve the Android mobile app experience for loyalty members, driving feature innovation and iteration aligned to core loyalty goals
• Develop a compelling roadmap for in-app loyalty engagement, informed by member feedback, app behavior analytics, and business priorities.
• Collaborate across internal teams (loyalty, marketing, personalization, engineering, analytics) to connect loyalty functionality to broader digital strategies.
• Act as the champion for Android platform best practices, ensuring experiences meet platform guidelines and deliver high-quality interactions at scale.

Candidate Profile

Required:

• 2+ years of digital product management experience.
• 2+ years of experience with delivering digital products
• Direct experience working with cross-functional agile product teams, ideally in a global or scaled enterprise setting.
• Proven ability to leverage data and user research to drive feature development and iteration.
• Excellent communication skills, with a demonstrated ability to lead through influence and collaborate across functions.
• Bachelor’s degree or equivalent experience.

Preferred:

• 1+ years specifically working with mobile applications
• Experience managing the end-to-end delivery of features from ideation, UX, engineering & delivery.
• Experience working with mobile analytics platforms (e.g., Adobe Analytics) to measure and optimize app experiences.
• Experience in hospitality, travel, or other industries with loyalty-driven engagement models.
• Comfort working in scaled agile environments (e.g., SAFe).

The pay range for this position is $44.90 to $72.88 per hour.                                                                                                                                                                                                                                                                  

FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.