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FAMLI Integrity & Analytics Product Manager

State of Colorado
2 days ago
Full-time
On-site
Denver, Colorado, United States
$8,071 - $11,017,740,000 USD monthly
AI Product Manager

Department Information


THIS POSITION IS OPEN TO CURRENT COLORADO RESIDENTS ONLY


THIS ANNOUNCEMENT WILL REMAIN OPEN UNTIL 5:00 PM ON TUESDAY JULY 14, 2026.


This position will have hybrid workplace options available but will still be required to report to the listed address at the discretion of the supervisor and based on business need.
This posting does not accept resumes, cover letters, or attachments of any kind. Please be as thorough as possible in detailing your work history, education, and training in the application form.

The Department of Labor and Employment keeps Colorado strong and competitive. We connect workers with great jobs  and assist those who have been injured on the job. We help people who are unemployed through no fault of their own by providing temporary wage replacement and we ensure fair labor practices. We provide an up-to-date and accurate picture of the economy that helps in decision making. And we protect the workplace – and Colorado communities – with a variety of consumer protection and safety programs.

This is a values-driven organization, committed to accountability, agility, collaboration, and respect.

We believe in outstanding customer service, an inclusive culture, continued process improvement and in our role as a trusted and strategic partner. Recognizing that knowledgeable employees drive our success, we are seeking dedicated individuals who exhibit our shared values and our passion for quality and excellence in all we do.

In addition to rewarding and meaningful work, we offer excellent benefits:

Our agency website: Colorado Department of Labor and Employment

CDLE has implemented a pilot program on March 1st, 2022 which will award Disability Hiring Preference Points similar to the Veterans’ Preference Points program. During your application process you will be asked if you would like to be considered for either of these programs for additional points in the hiring process. To learn more about Disability Hiring Preference and what will be required to participate, please visit our website: https://sites.google.com/state.co.us/disability-hiring-preference/home

PLEASE NOTE: With the beginning of this program, CDLE will no longer accept attachments of any kind with applications. Please be as thorough as possible in documenting your education and work history in the application system. Attachments will not be accepted or considered during any phase of the hiring process including minimum qualification screening, comparative analysis, or interviews.

Description of Job

The salary range for this position is:

$46.56 - $63.56 Hourly 
$3,725.08 - $5,085.11 Biweekly
$8,071.00 - $11,017.74Monthly


FAMLI's mission is to improve Colorado residents' quality of life with a well-designed, reliable, easy-to-use paid family insurance program. FAMLI believes building a functional but passive portal for benefits is not enough. FAMLI's goal is to make its services more accessible and meet benefit claimants when and where they need them during a vulnerable time of their lives. FAMLI’s ambitious plans include anticipating and responding to claimants' needs at the time of the incident that necessitates benefit. For example, an eligible CO resident who may have injured her/himself should get a claim started and processed before they leave the office of the physicians attending to their needs. In order to reach that level of service, FAMLI will need experienced and visionary leaders to guide the technology build accordingly.

The position is a hybrid model as it combines supervisory, management, and value stream responsibilities under one umbrella. Duties include: 1) supervisory responsibilities; 2) lead and organize regular data analysis and discovery sessions with various stakeholders. 3) participate in strategic and annual planning processes; 4) assume budgetary duties; 5) act as product manager for all Integrity & Analytics ( I &A ) systems ; and 6) serve as the ultimate decision maker for value streams (delivery of services or products to customers) relevant to I&A activities.

The position will lead work prioritization efforts for the data and analytics platforms. The position will write SOWs, analyze vendor submissions, and build operational organization and processes. The position will oversee processes to constantly seek out opportunities to automate business processes and work with vendors to plan and implement the work. This position will develop the data and analytics vision strategy and roadmap. Will create and run brainstorming sessions with various stakeholders to gather and analyze ideas to improve customer success. Once backlogs of ideas are prioritized, the position will work with product managers of MyFAMLI+Employer, MyFAMLI+ and Platform for implementation of the stories.

The position will also own the generation of reports and address any business reporting needs by FAMLI leadership. Serve as a first level supervisor over direct reports and functional areas for the Innovation, Technology and Risk Management I&A unit. Participate in the selection/hiring process, assign/delegate work, monitor workflow, and direct all aspects of performance management. Promote a continuous learning work environment. Create a positive, supportive work environment that facilitates achieving or exceeding desired performance outcomes. Adhere to departmental vision, mission, objectives and goals as established by leadership. Ensure direct reports adhere to the same. The division’s
mission will guide every aspect of the product strategy.

Management relies on position to direct the transformation of the FAMLI’s data and analytics vision and strategic road maps into a cohesive tactical set of features. Select and sequence priorities and roadmap for the I&A and pertaining value streams. Ensure product design and priorities align with the product vision and objectives for FAMLI strategic and program goals. Play a key role in resolving high-impact field issues. Resolve related issues the system design did not anticipate. Manage projects across FAMLI teams to deliver quality service and products that meet the needs of FAMLI users and provide quality customer service experiences. Serve as the ultimate decision maker for value streams (delivery of services or products to customers). Responsible for value stream outcomes, successes and failures. Participate in the budgetary, strategic and annual planning processes for I&A activities. Justify and manage budget, control costs and identify cost saving measures and any financial constraints. Serve as the department’s official liaison with all data & analytics vendors. Review and work with leadership to negotiate contracts at a high level, to include SOW (scope of work) requirements and SLAs. Manage relationships with key vendors, including monitoring performance and addressing any issues that arise. Escalate issues to leadership as needed.

On behalf of management, monitor/evaluate vendors’ performance; ensure deliverables are timely, and achieve the level of quality as stipulated in SLA. Communicate and document vendor accomplishments and/or concerns with Innovation, Technology and Risk Management leaders. Collaborates/consults with vendors; leadership; development & cross-functional teams. Evaluate capacity against upcoming work and make recommendations to leadership on how to close any capacity gaps. Review and approve implementation plans for programmatic and technological compliance requirements. In general, OIT directs technology compliance while the policy team creates programmatic compliance.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights


H1A3XX   Program Management II



Minimum Qualifications:


Experience Only:

Nine (9) years of relevant experience in an occupation related to the work assigned to this position such as :Managing and delivering all aspects of a large, data analytics project including contracting, project controls, quality, risk, maintenance and operations planning, and change management. Planning, organizing, and managing the value delivery of complex data systems development efforts within a larger program context. 


Or

Education and Experience:

A combination of related education and/or relevant experience in an occupation related to the work assigned equal to nine (9) years


Preferred Qualifications:

  • Agile Product Management Experience: Demonstrated practical experience in an agile setting, with the ability to define product vision, manage backlogs, and prioritize tactical features.

  • Data Analytics and Fraud Prevention Expertise: Proven ability to utilize big data sets to validate assumptions, improve user experience, and detect/mitigate fraud, waste, and abuse.

  • Strategic Financial and Budget Management: Knowledge of tools, preferably Snowflake, and techniques to establish, monitor, and justify budgets, including identifying cost-saving measures within a state government context.

  • Vendor and Stakeholder Management: Experience negotiating high-level contracts (SOWs and SLAs) and resolving complex, competing interests between vendors, leadership, and cross-functional teams.

  • Leadership in Ambiguous Environments: A track record of driving strategic and operational change while maintaining high performance standards in fast-paced, high-pressure environments.


Required Competencies:
  • Leading Change: Ability to drive strategic and operational changes to meet or exceed unit, division and departmental goals. 
  • Leading People: Motivate, develop and direct unit/team members, and create a positive and supportive work environment that facilitates performance outcomes necessary to achieve departmental mission, vision and goals. 
  • Delegation: Engage employees by assigning appropriate level of authority to act on manager’s behalf, accompanied with responsibility and accountability. Delegate tasks to the most appropriate employee. Clearly communicate outcomes, deadlines and expectations; provide necessary resources. Create open channels of communication to ensure timely access to managers and provide constructive feedback. 
  • Innovation: Create a work environment that encourages creative thinking and innovation. Explore new ideas, methodologies, different positions, and alternatives to reach outcomes. Assess, manage and take calculated risks to achieve goals. Suggest alternative ways to view or define problems; is not constrained by conventional thinking and established approaches. An independent thinker who is passionate about product development. Continuously seek out opportunities to obtain relevant user and usage data from CDLE and State-wide systems and work with big data to validate assumptions and provide better user experience for users. 
  •  Financial Analysis: Knowledge of and ability to read, interpret, and draw accurate conclusions from financial and numerical material. 
  • Budget Management: Knowledge of and ability to utilize the tools, techniques, and procedures needed to establish and monitor budgets. 
  •  Analytical Thinking: Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business. 
  • Judgment and Decision Making: A capacity to work in ambiguous circumstances and make one's own decisions based on the relative costs and benefits of potential actions. Must be comfortable making quick decisions and course correct developmental outputs to ensure optimal market fit of the deliverables. 
  • Agile Methodologies: Familiarity with agile methodologies and practical experience in an agile setting. 
  • Collaboration: Ability to work effectively and build coalitions with key stakeholders, speak and write authoritatively and compellingly, resolve communication problems, and negotiate and manage competing interests. Ability to work well with constituents regardless of position and authority, contribute to governing boards and committees, and adhere to clear lines of responsibility and accountability. 
  • Communication: Ability to communicate effectively with colleagues in different units, vendors, and with external stakeholders to ensure they are informed and engaged as projects move forward. 
  • Complex Problem Solving: Identify complex problems and review related information to develop and evaluate options, consider alternative solutions, distinguish between relevant and irrelevant information, and use sound reasoning to arrive at decisions. Approach work with a solutions orientation. Manage competing interests of stakeholders. 
  •  Driving Results: Ability to meet organizational goals and customer expectations. Ability to work and perform while operating within strict time constraints and competing priorities.
Conditions of Employment:
  • Must be a current Colorado resident at the time of application.
  • You must pass a thorough background check prior to employment which will include the E-Verify process

Appeal Rights: (Updated)

As an applicant who has been removed from consideration during the selection or comparative analysis process, you may file an appeal with the State Personnel Board and/or request a review by the State Personnel Director. A standard appeal form is available on the State Personnel Board website, https://spb.colorado.gov/forms-and-filing. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within ten (10) days of your receipt of this notice: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. Email address: [email protected]. The ten-day deadline and these appeal procedures also apply to all charges of discrimination. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at spb.colorado.gov.

Supplemental Information

For questions regarding this recruitment, please contact :[email protected] 

 

Minimum Qualification Screening

A Human Resources Analyst will only review the work experience/job duties sections of the online job application to determine whether you meet the minimum qualifications for the position for which you are applying. Cover letters and resumes WILL NOT be accepted in lieu of the official State of Colorado online application, CDLE does not accept attachments of any kind during the application process. Part-time work experience will be prorated.

Applicants must meet the minimum qualifications to continue in the selection process for this position. Work experience and qualifications must be specifically documented on your online application. Do not use "see resume" or "see attached" statements on your application. CDLE does not accept attachments of any kind during the application process.


Comparative Analysis Process – Structured Application Review 

After minimum qualification screening, the comparative analysis process for this position will involve a review and rating of all the information you submit with your application materials. Therefore, it is extremely important to document in the work experience/job duties portion of your online application the extent to which you possess the education, experience, minimum qualifications, and preferred qualifications as outlined in the job announcement. It is also important to thoroughly answer all supplemental questions (if listed) as your answers to these questions will be evaluated during this phase.


Supplemental Questions

Answer the supplemental questions on the application completely and thoughtfully. Your answers may be rated based on your writing ability (spelling, grammar, and clarity of your writing) as well as the content of your answer.


Work Visas

CDLE does not sponsor Work Visas of any type.


Applicant Use Of AI

The use of AI tools to aid in preparing application materials is allowed under the condition that the applicant independently verifies and confirms the information's accuracy before submission. Applicants are fully accountable for the content of their submissions and must ensure the safe and ethical use of any AI tools. Furthermore, active and direct participation in the interview process is required.


THIS ANNOUNCEMENT MAY BE USED TO FILL MULTIPLE AND/OR FUTURE VACANCIES

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.

The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

The Colorado Department of Labor and Employment is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinators at[email protected].Auxiliary aids and services are available upon request to individuals with disabilities. For all other inquiries about this recruitment effort, please call 303-318-8200.


While a salary range is posted for this position, an eventual salary offer is determined by a comprehensive salary analysis, which considers multiple factors including but not limited to education and experience compared to others in the organization doing substantially similar work.