Electronic Receivables Product Manager - Commercial

About Working at Commerce 

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.  

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. 

Compensation Range

Annual Salary: $80,000.00 - $107,000.00 (Amount based on relevant experience, skills, and competencies.)

About This Job

This role will focus on supporting and managing key aspects of our Electronic Receivables product suite, with specific emphasis on vended solutions for Integrated Receivables (IR) and Electronic Bill Presentment and Payment (EBPP). Additionally, this individual will assist in product launch activities related to new Source-to-Pay (AP) capabilities integrated within our vended solutions. The Product Manager I will work closely with senior product managers, technology partners, vendors, sales, operations, and marketing teams to support product development, enhancement, and go-to-market strategies, ensuring our solutions meet market needs and drive business growth.

Essential Functions

• Product Lifecycle Support: Assist senior product manager in managing the end-to-end lifecycle for assigned Electronic Receivables products (IR, EBPP vended solutions).

• Requirements Gathering & Documentation: Collect, analyze, and document business and functional requirements for product enhancements and new features. Translate requirements into user stories or specifications for development teams and vendors.

• Market & Customer Analysis: Conduct market research and competitive analysis within the Electronic Receivables, EBPP, and AP spaces. Gather and synthesize customer feedback via NIHITO visits, customer meetings and win/loss to inform product decisions.

• Vendor Collaboration: Collaborate with third-party vendors providing IR, EBPP, and AP solutions to understand capabilities, manage enhancements, and troubleshoot issues.

• Product Launch Coordination (AP Focus): Actively participate in and support go-to-market activities for new AP capabilities. This includes assisting with the development of training materials, sales collateral, internal communications, operational readiness checklists, and coordinating cross-functional launch tasks.

• Cross-Functional Collaboration: Work effectively with internal stakeholders including Product, Engineering/IT, Sales, Marketing, Operations, Risk, Compliance, and Legal teams to ensure alignment and successful product delivery and support.

• Product Performance Monitoring: Assist in tracking key product metrics, analyzing performance data, and identifying areas for improvement or optimization.

• Support & Training: Provide product knowledge support to internal teams (Sales, Implementation, Service) and assist in developing training content.

• Other: Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Basic knowledge of traditional Treasury Services solutions.

• Interpersonal and relationship building skills with the ability to effectively communicate with all levels of the company.

• Exposure to Electronic Receivables and Payables products or technology

• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills

• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

• Intermediate level of proficiency with Microsoft Word, Excel, Teams and Outlook

Education & Experience

• Bachelor’s degree in business administration, Marketing, Information Technology or equivalent combination of education and experience required

• Experience in a relevant role such as Product Analyst, Business Analyst, Project Coordinator, Implementation Specialist, or similar, preferably within the financial services, fintech, or B2B software industry.

**Hybrid Schedule: In office 3 days per week

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles.  This compensation range is for the Product Manager I and II - Commercial job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $80,000 to $107,000 annually. Depending on the job level, this position may be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals.

#LI-Hybrid

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.  Click here to learn more.

Location: 1000 Walnut, Kansas City, Missouri 64106

Time Type:

Full time