DescriptionYou enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Commercial Card, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Develops fact-based business assessments to identify opportunities, inform investment decisions, ensure consistency of methodology and measure progress
- Analyzes contractual cost structures of key partners to inform negotiations and partner strategies
- Refines and re-engineers existing solutioning and delivery framework for product capabilities that includes periodic reporting
- Communicates effectively with key internal and external partners to understand needs and priorities
- Partners with internal stakeholders including Finance, Operations, Technology, Risk, Control, Compliance and Field to define and deliver new product capabilities
- Assists in product strategy initiatives to support requirements across industries and client segments
- Understands trends across the industry and client base to identify areas of opportunity and competitive vulnerability
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Change agent ā make a compelling case for change through facts, strong communication style, and deep understanding of audience
- Relationship builder ā invest in developing collaborative relationships with key internal and external partners
- Driven to execute ā deliver results, leverage strong organizational skills and deep drive to execute flawlessly
- Demonstrated experience implementing large-scale, complex solutions
- Superb relationship management and communication skills; able to listen and navigate the organization to bring multiple stakeholders together
- Advanced knowledge of MS Excel and PowerPoint/PitchPro, with strong oral and written communication skills
- Able to thrive in a high intensity environment with multiple and competing priorities
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Graduate degree in engineering, finance, business administration or similar experience
- Payments expert: strong point of view on the future of payments informed by experience and thought leadership
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